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Average Ratings 0 Ratings

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ease
features
design
support

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Description

BooknBuddy is a comprehensive software solution designed specifically for pet care providers such as boarding facilities, daycare centers, groomers, trainers, dog walkers, and pet sitters. This platform allows businesses to efficiently handle online bookings, manage service capacities, organize calendars, assign kennels, schedule grooming appointments, and maintain detailed customer and pet records, including vaccination documentation, waivers, invoices, deposits, and payments. Pet owners benefit from a user-friendly booking page and can conveniently access a portal or mobile app to manage their appointments, pay invoices, receive photo updates, and communicate with service providers. For staff, BooknBuddy offers tools for daily check-ins and pickups, reminders, detailed reporting, staff scheduling, and tracking payroll hours. The software integrates seamlessly with payment processors like Stripe or Square, while also syncing invoices, payments, and customer information with accounting software such as QuickBooks and Xero. It accommodates a variety of services, covering everything from boarding and daycare to grooming, training, walking, and in-home pet sitting, and is available in both English and French. Additionally, an optional AI receptionist is available to handle phone calls and texts, providing the capability to book eligible services on behalf of the business. This innovative approach not only streamlines operations but also enhances customer interaction and satisfaction.

Description

PetSOFT stands out as the premier software solution for businesses operating within the pet industry, catering to a variety of services such as dog and cat grooming, obedience training, daycare facilities, cat sitting, pet training, boarding, and retail point of sale systems, all aimed at enhancing organizational efficiency and productivity. Users can effortlessly manage grooming appointments and various tasks while also scheduling special events like Pet Parties. The software allows for color coding and standardization of appointments, and it can generate rosters that include both pets and their owners for training sessions. Additionally, it keeps track of critical information such as renewal dates, visit counts, and even maintains a photo archive. Users can access detailed medical histories, including age, breed, markings, weight, temperament, and size, while also having the ability to print cage notes that include cage numbers and pickup times. The check-in process for pets is streamlined, allowing for barcode scanning from key tags or ID cards, providing instant access to registration information, owner details, overdue alerts, and pet photos. Furthermore, with PetSOFT, businesses can easily print daily check-in lists for all pets, making operation smoother and more efficient than ever before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Stripe Yes 
Xero Yes 

Integrations

QuickBooks Online No 
Stripe No 
Xero No 

Pricing Details

$39.99 CAD/month
Plans start at $39.99 CAD/month. When most payments run through BooknBuddy’s integrated Stripe or Square connection, the monthly fee starts at $39.99 CAD, plus card-processing fees and a platform fee that decreases from 1.5% to 0.5% as monthly volume grows. If most payments are taken elsewhere, the monthly price varies by recorded revenue, from $39.99 to $199.99 CAD. A 30-day free trial is available without a credit card.
Free Trial Yes 
Free Version No 

Pricing Details

$495 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Book'n

Founded

2026

Country

Canada

Website

www.booknbuddy.com

Vendor Details

Company Name

Online River

Country

United States

Website

onlineriver.com/petsoft-software/

Product Features

Kennel

Appointment Management No 
Calendar Management No 
Customer Management No 
Pet Birthday Tracking No 
Pet Grooming No 
Photo Management No 

Product Features

Kennel

Appointment Management No 
Calendar Management No 
Customer Management No 
Pet Birthday Tracking No 
Pet Grooming No 
Photo Management No 

Alternatives

No Alternatives

Alternatives

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