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Description
BooknBuddy is a comprehensive software solution designed specifically for pet care providers such as boarding facilities, daycare centers, groomers, trainers, dog walkers, and pet sitters. This platform allows businesses to efficiently handle online bookings, manage service capacities, organize calendars, assign kennels, schedule grooming appointments, and maintain detailed customer and pet records, including vaccination documentation, waivers, invoices, deposits, and payments. Pet owners benefit from a user-friendly booking page and can conveniently access a portal or mobile app to manage their appointments, pay invoices, receive photo updates, and communicate with service providers. For staff, BooknBuddy offers tools for daily check-ins and pickups, reminders, detailed reporting, staff scheduling, and tracking payroll hours. The software integrates seamlessly with payment processors like Stripe or Square, while also syncing invoices, payments, and customer information with accounting software such as QuickBooks and Xero. It accommodates a variety of services, covering everything from boarding and daycare to grooming, training, walking, and in-home pet sitting, and is available in both English and French. Additionally, an optional AI receptionist is available to handle phone calls and texts, providing the capability to book eligible services on behalf of the business. This innovative approach not only streamlines operations but also enhances customer interaction and satisfaction.
Description
PetConnect is a comprehensive management software designed specifically for pet grooming salons, daycare facilities, boarding services, and pet retail businesses. It seamlessly integrates appointment scheduling and stay management with detailed customer and pet profiles, service offerings, staff allocations, reminders, and online reservation capabilities. The boarding features encompass kennel layouts, feeding and medication plans, and daily care documentation. Additionally, it offers point-of-sale functionalities, including product catalogs, inventory management, receipts, payment histories, and various business analytics. Staff members have the ability to oversee schedules and maintain records through both web and mobile applications, while pet owners benefit from a companion app that allows them to book or modify appointments, access pet information, receive notifications, and communicate with the facility. Furthermore, PetConnect accommodates multi-location businesses and facilitates data exports for accounting and tax purposes. Notably, this cloud-based service operates without a monthly subscription fee; however, credit card transactions through its POS are subject to a processing fee, and users may incur additional costs for optional SMS messaging plans. This flexibility makes PetConnect an appealing choice for pet service providers looking to enhance their operational efficiency.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$39.99 CAD/month
Plans start at $39.99 CAD/month. When most payments run through BooknBuddy’s integrated Stripe or Square connection, the monthly fee starts at $39.99 CAD, plus card-processing fees and a platform fee that decreases from 1.5% to 0.5% as monthly volume grows. If most payments are taken elsewhere, the monthly price varies by recorded revenue, from $39.99 to $199.99 CAD. A 30-day free trial is available without a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
$0/month
Core software and POS hardware are free, with no monthly licence. An approximately 2.2% fee applies to eligible card transactions through PetConnect POS and is passed on to customers; the exact regional rate is confirmed at onboarding. Cash payments do not incur this fee. Optional SMS and messaging use prepaid credits.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Book'n
Founded
2026
Country
Canada
Website
www.booknbuddy.com
Vendor Details
Company Name
PetConnect
Founded
2019
Country
Australia
Website
pet-connect.co
Product Features
Product Features
Pet Grooming
Appointment Reminders
No
Appointment Scheduling
No
Billing & Invoicing
No
Client Management
No
Commission Management
No
Inventory Management
No
Mobile Grooming
No
Point of Sale (POS)
No
Recurring Appointments
No
Services List
No
Staff Management
No
