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Description
BooknBuddy is a comprehensive software solution designed specifically for pet care providers such as boarding facilities, daycare centers, groomers, trainers, dog walkers, and pet sitters. This platform allows businesses to efficiently handle online bookings, manage service capacities, organize calendars, assign kennels, schedule grooming appointments, and maintain detailed customer and pet records, including vaccination documentation, waivers, invoices, deposits, and payments. Pet owners benefit from a user-friendly booking page and can conveniently access a portal or mobile app to manage their appointments, pay invoices, receive photo updates, and communicate with service providers. For staff, BooknBuddy offers tools for daily check-ins and pickups, reminders, detailed reporting, staff scheduling, and tracking payroll hours. The software integrates seamlessly with payment processors like Stripe or Square, while also syncing invoices, payments, and customer information with accounting software such as QuickBooks and Xero. It accommodates a variety of services, covering everything from boarding and daycare to grooming, training, walking, and in-home pet sitting, and is available in both English and French. Additionally, an optional AI receptionist is available to handle phone calls and texts, providing the capability to book eligible services on behalf of the business. This innovative approach not only streamlines operations but also enhances customer interaction and satisfaction.
Description
One client transitioned from a cumbersome bookings ledger that required a pencil, ruler, and eraser to an easy-to-use interface on their existing laptop and the smartphone they carry. Another customer discovered that switching from a cumbersome filing cabinet filled with customer cards to the efficient search functionality of Pet Manager saved them countless hours in locating client information. Resorts have noted that their patrons appreciate the enhanced communication regarding their pets. The Automated Email & SMS feature operates seamlessly in the background, elevating user experience to new heights. Clients have shared that their check-in and check-out processes are now considerably more streamlined and reliable. They can efficiently organize their daily tasks by accessing and processing arrivals and departures in real-time. Furthermore, users value the ability to generate precise invoices and quotes, sending them directly to clients with just a single click from their Kennel Software, which has significantly improved overall efficiency. This transformation has not only simplified administrative tasks but also strengthened customer relationships through timely communication.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$39.99 CAD/month
Plans start at $39.99 CAD/month. When most payments run through BooknBuddy’s integrated Stripe or Square connection, the monthly fee starts at $39.99 CAD, plus card-processing fees and a platform fee that decreases from 1.5% to 0.5% as monthly volume grows. If most payments are taken elsewhere, the monthly price varies by recorded revenue, from $39.99 to $199.99 CAD. A 30-day free trial is available without a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Book'n
Founded
2026
Country
Canada
Website
www.booknbuddy.com
Vendor Details
Company Name
Pet Manager
Founded
2013
Country
Australia
Website
www.petmanager.com.au
Product Features
Product Features
Alternatives
No Alternatives
