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Description
BooknBuddy is a comprehensive software solution designed specifically for pet care providers such as boarding facilities, daycare centers, groomers, trainers, dog walkers, and pet sitters. This platform allows businesses to efficiently handle online bookings, manage service capacities, organize calendars, assign kennels, schedule grooming appointments, and maintain detailed customer and pet records, including vaccination documentation, waivers, invoices, deposits, and payments. Pet owners benefit from a user-friendly booking page and can conveniently access a portal or mobile app to manage their appointments, pay invoices, receive photo updates, and communicate with service providers. For staff, BooknBuddy offers tools for daily check-ins and pickups, reminders, detailed reporting, staff scheduling, and tracking payroll hours. The software integrates seamlessly with payment processors like Stripe or Square, while also syncing invoices, payments, and customer information with accounting software such as QuickBooks and Xero. It accommodates a variety of services, covering everything from boarding and daycare to grooming, training, walking, and in-home pet sitting, and is available in both English and French. Additionally, an optional AI receptionist is available to handle phone calls and texts, providing the capability to book eligible services on behalf of the business. This innovative approach not only streamlines operations but also enhances customer interaction and satisfaction.
Description
KennelMate is a comprehensive software solution designed specifically for the management of boarding kennels and catteries, accommodating facilities with as many as 200 boarding units. This intuitive program enables staff to operate efficiently without the need for extensive training, requiring only a fundamental familiarity with Windows. One standout feature is the monthly boarding chart, which clearly outlines the days of the month alongside the boarding units, effectively distinguishing between future bookings, current boardings, and past boardings. In addition to tracking boardings, the software also facilitates the management of grooming services, daycare operations, and merchandise sales. Users can access daily, weekly, and monthly boarding rates, along with the ability to apply additional daily or fixed charges. Grooming management is seamlessly integrated, and the program allows for the application of up to three different tax rates. Furthermore, staff can attach photographs of animals and store boarding details for repeat customers, ensuring a smooth experience for both pets and owners. The system also keeps records of up to eight vaccinations per pet and includes drop-down lists for diet preferences, medications, and veterinary contacts. Lastly, it generates confirmation letters and emails, streamlining communication with pet owners.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Stripe
No
Xero
No
Pricing Details
$39.99 CAD/month
Plans start at $39.99 CAD/month. When most payments run through BooknBuddy’s integrated Stripe or Square connection, the monthly fee starts at $39.99 CAD, plus card-processing fees and a platform fee that decreases from 1.5% to 0.5% as monthly volume grows. If most payments are taken elsewhere, the monthly price varies by recorded revenue, from $39.99 to $199.99 CAD. A 30-day free trial is available without a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
$240 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Book'n
Founded
2026
Country
Canada
Website
www.booknbuddy.com
Vendor Details
Company Name
GrenSoft
Founded
1992
Country
United Kingdom
Website
www.grensoft.com/KennelMate/index.htm
Product Features
Product Features
Alternatives
No Alternatives
