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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

BooknBuddy is a comprehensive software solution designed specifically for pet care providers such as boarding facilities, daycare centers, groomers, trainers, dog walkers, and pet sitters. This platform allows businesses to efficiently handle online bookings, manage service capacities, organize calendars, assign kennels, schedule grooming appointments, and maintain detailed customer and pet records, including vaccination documentation, waivers, invoices, deposits, and payments. Pet owners benefit from a user-friendly booking page and can conveniently access a portal or mobile app to manage their appointments, pay invoices, receive photo updates, and communicate with service providers. For staff, BooknBuddy offers tools for daily check-ins and pickups, reminders, detailed reporting, staff scheduling, and tracking payroll hours. The software integrates seamlessly with payment processors like Stripe or Square, while also syncing invoices, payments, and customer information with accounting software such as QuickBooks and Xero. It accommodates a variety of services, covering everything from boarding and daycare to grooming, training, walking, and in-home pet sitting, and is available in both English and French. Additionally, an optional AI receptionist is available to handle phone calls and texts, providing the capability to book eligible services on behalf of the business. This innovative approach not only streamlines operations but also enhances customer interaction and satisfaction.

Description

Chester is a comprehensive platform designed for independent pet-care professionals such as dog walkers, pet sitters, groomers, trainers, and those operating boarding or daycare services, available on both web and mobile. It integrates various essential functions like booking and scheduling management along with maintaining detailed client and pet profiles, health records, care documentation, and messaging options for client communication. Furthermore, pet owners have access to a portal where they can request services and receive updates about their pets. Providers have the capability to establish recurring appointments, bundle services, issue invoices, track payments, and utilize Stripe for online card transactions. Following each service, they can provide clients with report cards that include notes, photos, and videos, while also attaching GPS routes for dog-walking updates. Additionally, Chester offers team collaboration features such as staff assignments, role-based permissions, shared calendars, and payroll reporting. A complimentary tier is available for those managing up to five active clients, while premium plans offer benefits like unlimited clients, card payment facilities, and enhanced team management tools, making it an invaluable resource for pet-care businesses. This comprehensive approach ensures that both pet-care providers and pet owners benefit from streamlined communication and management capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Stripe Yes 
QuickBooks Online Yes 
Xero Yes 

Integrations

Stripe Yes 
QuickBooks Online No 
Xero No 

Pricing Details

$39.99 CAD/month
Plans start at $39.99 CAD/month. When most payments run through BooknBuddy’s integrated Stripe or Square connection, the monthly fee starts at $39.99 CAD, plus card-processing fees and a platform fee that decreases from 1.5% to 0.5% as monthly volume grows. If most payments are taken elsewhere, the monthly price varies by recorded revenue, from $39.99 to $199.99 CAD. A 30-day free trial is available without a credit card.
Free Trial Yes 
Free Version No 

Pricing Details

$21/month
Free plan: $0 for up to 5 active clients. Pro: $21/month or $249/year. Team: $32/month plus a per-member fee. Prices exclude applicable taxes. Online card payments incur a 5% service fee, which providers may pass on, absorb, or split.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Book'n

Founded

2026

Country

Canada

Website

www.booknbuddy.com

Vendor Details

Company Name

Chester

Founded

2026

Country

Canada

Website

chester.pet/

Product Features

Kennel

Appointment Management No 
Calendar Management No 
Customer Management No 
Pet Birthday Tracking No 
Pet Grooming No 
Photo Management No 

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5.0 out of 5 stars