Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BookingHound is a comprehensive platform that enables your clients to book and pay for time slots—whether daily, hourly, or multi-day—at any time of the day or night. Our robust system features the ability to sell and redeem gift vouchers, generate extensive reports, manage memberships, and collect pre-arrival waivers, questionnaires, and post-activity surveys, all while ensuring contactless check-in for the safety of both staff and customers. If you seek an affordable and efficient online booking system for Activities and Experiences that is user-friendly and packed with features designed to boost your sales, lessen your workload, and give you back valuable time, look no further than BookingHound. The Activity and Experience sector has faced considerable growth and transformation in recent years, and before we developed our booking solutions, we collaborated closely with your industry to organize various experiences and events, giving us a deep understanding of your needs and challenges. With BookingHound, you can streamline your operations and focus on delivering exceptional experiences to your customers.
Description
Establishes a system for real-time oversight of conduct-related risks, fostering positive behaviors and enhancing the organizational climate. It assists in managing customer interactions, addressing churn and complaints effectively. Through compliance automation and quality control, it highlights compliance shortcomings and areas lacking knowledge. The Cognitive View feature captures, secures, and transcribes audio from both new and existing communication channels, creating a well-organized dataset of recorded conversations. By analyzing these conversations, it provides valuable insights into customer satisfaction levels and the demeanor of agents, revealing whether they are courteous and empathetic. Additionally, it gauges emotional responses by examining conversational data, enabling businesses to scale their customer responses effectively. This monitoring of customer service interactions ensures that organizations can address customer needs promptly and appropriately, enhancing overall service quality. Ultimately, it supports a comprehensive understanding of customer sentiments and agent behaviors, contributing to a more effective service strategy.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Analytics
Yes
LinkedIn
Yes
PayPal
Yes
Stripe
Yes
WordPress
Yes
Integrations
Google Analytics
No
LinkedIn
No
PayPal
No
Stripe
No
WordPress
No
Pricing Details
$20.12 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BookingHound
Founded
2001
Country
United Kingdom
Website
www.bookinghound.com
Vendor Details
Company Name
Cognitive View
Founded
2018
Country
Australia
Website
cognitiveview.com
Product Features
Event Management
Attendee Management
Yes
Badge Management
No
Conferences / Conventions
Yes
Exhibit / Vendor Management
No
Gamification
Yes
Room Block Management
No
Social Media Promotion
Yes
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
Yes
Volunteer Management
Yes
Weddings / Parties
No
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Tour Operator
Accommodation Booking
No
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
No
Product Features
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Risk Management
Alerts/Notifications
No
Auditing
No
Business Process Control
No
Compliance Management
No
Corrective Actions (CAPA)
No
Dashboard
No
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
No
Risk Assessment
No