Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 15 Ratings

Total
ease
features
design
support

Description

BookStack is an intuitive, self-hosted platform designed for the efficient organization and storage of information. It is completely free and operates under the MIT license, with its source code accessible on GitHub. Users can download and set up their own instance of BookStack at no cost. The emphasis on simplicity is evident in its design and functionality. With a fully searchable content feature, users can easily locate information at the book level or search across all books, chapters, and pages. Additionally, the platform allows direct linking to specific paragraphs, ensuring that documentation remains cohesive and interconnected. Configuration options enable users to customize BookStack according to their specific needs, including adjustments to the name, logo, and registration settings. Users also have the flexibility to control the visibility of the entire system, making it either publicly accessible or restricted. Built on the Laravel framework using PHP and employing MySQL for data storage, BookStack prioritizes performance and can efficiently operate on a budget-friendly $5 Digital Ocean VPS. This makes it an ideal solution for individuals and teams looking for a reliable documentation tool without incurring significant expenses.

Description

ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace
Freshdesk
GitHub
Google Analytics
Google Cloud Platform
Jira
Jira Work Management
LiveChat
Microsoft Azure
MySQL
Okta
Olark
Salesforce Essentials
Slack
SnapEngage
Tidio
Wufoo
Zendesk

Integrations

Azure Marketplace
Freshdesk
GitHub
Google Analytics
Google Cloud Platform
Jira
Jira Work Management
LiveChat
Microsoft Azure
MySQL
Okta
Olark
Salesforce Essentials
Slack
SnapEngage
Tidio
Wufoo
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$6 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BookStack

Country

United Kingdom

Website

www.bookstackapp.com

Vendor Details

Company Name

ProProfs

Founded

2006

Country

United States

Website

www.proprofs.com

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Alternatives

Alternatives

Universal Knowledge  Reviews

Universal Knowledge

Knowledge Powered Solutions Ltd
Bit.ai Reviews

Bit.ai

Bit Tech Labs
PHPKB Reviews

PHPKB

Chadha Software Technologies