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support

Description

Bonterra Apricot is nonprofit case management software designed to help organizations manage participant services, program data, workflows, reporting, and outcomes in one platform. The platform helps teams centralize data, reduce silos, simplify intake-to-reporting processes, and make more informed decisions. Bonterra Que is built directly into Apricot as a secure, human-led AI assistant that helps staff understand participant history, reduce record-searching time, and prepare for appointments or follow-ups. Que supports participant snapshots, note capture, early intervention signals, data integrity review, and Que Data Studio. Apricot helps organizations increase staff capacity through standardized processes, best-practice templates, streamlined workflows, user-friendly tools, and direct participant-case worker connections. Its impact measurement capabilities help teams quantify program results, report outcomes, and demonstrate community impact to funders and stakeholders. Apricot also helps improve program outcomes through data-driven engagement, dropout reduction, referral management, program optimization, and impact communication. Organizations can choose from Apricot Essentials, Apricot Pro, and Apricot Enterprise depending on their size and complexity. By combining case management, participant data, AI assistance, workflow automation, reporting, analytics, compliance, and impact measurement, Bonterra Apricot helps social good organizations deliver services more effectively.

Description

Charitylog is a cloud-based CRM used by around 1000 charities all across the UK, covering a wide range of services and requirements. It has been designed specifically for charities and other service providers and is supported by people personally committed to the third sector. All data is stored securely in the UK, and there's a dedicated in-house support team you can contact for the price of a local call. Reporting with Charitylog is a revellation - you can run reports easily on everything from outcomes to KPIs, pin them to your dashboard, save criteria for reports you run regularly, and more. What's more, our powerful reports will drill down into specific demographic detail if you need it. Our affordable pricing model is not based on user licenses but on income – so volunteers, counsellors and others who may only need to log in occasionally can still use the system. Let us take care of the admin, so you can spend more time doing what you do best. Find out more or request a free demo by calling 01989 763691

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Loqate
Microsoft Outlook
Microsoft Teams
TextAnywhere

Integrations

Loqate
Microsoft Outlook
Microsoft Teams
TextAnywhere

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Our standard product is priced according to income rather than by numbers of users which gives greater flexibility to non profits using volunteers or counsellors on an irregular basis.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bonterra

Founded

2021

Country

United States

Website

www.bonterratech.com/product/apricot

Vendor Details

Company Name

Charitylog CRM

Founded

2005

Country

United Kingdom

Website

www.charitylog.co.uk

Product Features

Nonprofit

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Product Features

Nonprofit

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Alternatives

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