Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BoltWright is a comprehensive service-management platform tailored for commercial HVAC contractors. It seamlessly integrates customers, buildings, equipment, and service visits, facilitating efficient scheduling, maintenance agreements, quotes, and invoicing. Technicians in the field have the ability to document their work through voice notes, written notes, and photographs, even in locations with limited connectivity thanks to offline capabilities. The office staff can then assess the completed work and generate detailed customer service reports that include findings, images, and necessary follow-up tasks organized by specific equipment. The history of the equipment remains linked to the building, along with records of all maintenance performed. Additionally, the pricing structure is based on the number of operational trucks instead of individual user licenses, allowing owners, dispatchers, administrators, helpers, and apprentices to engage without incurring separate charges for each user seat, thus promoting a more collaborative environment. This approach not only enhances efficiency but also fosters communication among all team members involved in the service process.
Description
Servicely is a cloud-based enterprise service management solution that caters to organizations overseeing IT and employee services across various departments. The platform integrates a service management system with AI-driven agents that facilitate service tasks through regulated workflows. IT departments can handle incidents, requests, changes, problems, knowledge management, service catalogs, and other related processes, while the platform also allows organizations to broaden service delivery to include HR, finance, and legal sectors. It offers customizable workflows, automation features, approval processes, and service portals, enabling employees to interact via web interfaces and communication channels like Microsoft Teams and Slack. Designed for enterprises aiming to streamline service operations within a unified platform, Servicely not only modernizes IT service management but also automates routine tasks while ensuring that human judgment is retained for decisions and actions that necessitate it. Ultimately, this approach enhances operational efficiency and fosters better collaboration across departments.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google Workspace
No
Jira
No
Lansweeper
No
Microsoft 365
No
Microsoft Entra ID
No
Microsoft Graph
No
Microsoft Intune
No
Microsoft Teams
No
NetSuite
No
NinjaOne
No
Integrations
Google Workspace
Yes
Jira
Yes
Lansweeper
Yes
Microsoft 365
Yes
Microsoft Entra ID
Yes
Microsoft Graph
Yes
Microsoft Intune
Yes
Microsoft Teams
Yes
NetSuite
Yes
NinjaOne
Yes
Pricing Details
$129 CAD/working truck/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BoltWright
Country
Canada
Website
boltwright.com
Vendor Details
Company Name
Servicely
Founded
2019
Country
Australia
Website
www.servicely.ai/
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No