Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Boku is a payment technology firm that offers a worldwide array of localized payment solutions tailored for international merchants, with notable clients such as DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent. It boasts the largest selection of local payment methods globally, including Alipay, Pix, PayPay, UPI, and Twint. Through a single integration, Boku's extensive network enables merchants to access new customers across more than 60 countries. The underlying technology platform provides merchants with features like recurring billing, tokenization flows, and personalized integration options. Additionally, Boku assists merchants in enhancing the profitability of their payment connections with services such as partner marketing initiatives, benchmarking, and payment optimization assessments. Furthermore, Boku handles payment settlement, compliance, tax management, and fraud prevention, and maintains a comprehensive global network of licenses, entities, and banking relationships to support its operations effectively. This multifaceted approach ensures that merchants can operate smoothly and securely in the competitive digital landscape.

Description

NMI Merchant Relationship Management (formerly IRIS CRM) is a platform purpose built for the payments industry, that helps banks, ISOs, ISVs and payment providers streamline and scale their merchant operations. From lead acquisition and underwriting to onboarding, support, and compliance, Merchant Relationship Management brings every part of the merchant lifecycle into one intelligent, automated ecosystem. At its core are three integrated tools: Merchant Central – A portfolio management hub that automates onboarding, residuals, and reporting. ScanX – A risk assessment engine for KYC, KYB, and AML compliance. MonitorX – Continuous monitoring that provides real-time oversight of merchant risk. Together, they replace manual processes and fragmented systems with a unified, compliant workflow that helps teams work faster and smarter. Unlike other CRMs, Merchant Relationship Management is built specifically for payments, with deep industry functionality and modular deployment options that integrate seamlessly into existing systems—or operate independently. It supports high-volume portfolios, reduces “not in good order” applications, and helps institutions maintain full control over branding with customizable, white-label interfaces. Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth. With MRM, organizations gain visibility across their merchant ecosystem, reduce operational burden, and improve retention by delivering faster, more transparent service to every merchant.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Adobe Acrobat Sign
Gr4vy
Hyperise
LiveChat
Microsoft Outlook
NMI Merchant Central
Refold
Yuno
Zapier

Integrations

Adobe Acrobat Sign
Gr4vy
Hyperise
LiveChat
Microsoft Outlook
NMI Merchant Central
Refold
Yuno
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$1,499 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Boku

Founded

2009

Country

United States

Website

www.boku.com

Vendor Details

Company Name

NMI

Country

United States

Website

www.nmi.com/products/merchant-relationship-management/

Product Features

Mobile Payment

ACH Support
Contactless / NFC
Credit Card Support
Cryptocurrency Support
Debit Card Support
In-App Payments
In-Store Payments
Micropayments
P2P Payments
eCommerce Payments

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

Alipay Plus Reviews

Alipay Plus

Alipay
Payitiv CRM Reviews

Payitiv CRM

Payitiv