Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance revenue from returns by creating a seamless customer experience that guides the right choices for every return scenario. Blue Yonder's self-service returns initiation system allows customers to easily start returns online, no matter their location. With Blue Yonder’s Returns Orchestration, businesses gain access to essential data and tools that facilitate automated, intelligent decision-making regarding returns. Additionally, Blue Yonder’s Returns Processing solution equips you to manage returns swiftly and effectively within warehouses and retail locations. By offering a straightforward returns process, you can ensure a more personalized experience for customers, complemented by prompt communications and quicker refunds. Implement automated rules to optimize the management and routing of returns, ultimately minimizing costs while promoting sustainability. Moreover, by gathering and analyzing data throughout the returns journey, businesses can uncover valuable insights into customer behavior and the reasons behind returns, leading to better-informed strategic decisions. This comprehensive approach not only improves efficiency but also fosters customer loyalty and trust.

Description

We believe that returns should be simplified for customers, enhance profitability for businesses, and contribute positively to the environment, regardless of whether purchases are made online or in physical stores. With the support of Inmar Intelligence, customers can enjoy a seamless and convenient return process every time, thanks to our partnership with Happy Returns, which offers an online returns and exchanges solution (ORES) and boasts 2,700 drop-off locations within a five-minute drive for 71% of the U.S. population. This collaboration not only provides significant savings on shipping and transportation but also ensures value-driven return processing that maximizes recovery, alongside delivering actionable insights to help you manage your operations more effectively. With over four decades of expertise in retail returns management, Inmar’s proprietary platform empowers you to harness the advantages of Inmar Intelligence, whether utilized in your own facilities or ours. By making online returns straightforward and convenient for your customers, you can also enhance recovery rates through value-based return routing initiated right at the return point, leading to a more efficient and customer-friendly experience overall.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Blue Yonder

Founded

1985

Country

United States

Website

blueyonder.com/solutions/returns-management

Vendor Details

Company Name

Inmar Intelligence

Founded

1980

Country

United States

Website

www.inmar.com/solutions/retail-and-cpg-supply-chain/returns-management

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Alternatives

Alternatives