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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Blozum focuses on guiding visitors through their journey to becoming customers by providing support during the pre-purchase, purchase, and post-purchase phases on the company's platform. We have transformed the traditional chatbot concept into AI assistants that not only address questions but also facilitate sales and resolve issues efficiently. This innovation helps us conserve time, reduce costs, and alleviate potential frustrations for users. When customers inquire about the business's products and services, Blozum AIr goes beyond simply delivering information; it can be customized to engage with consumers in a manner akin to a salesperson, effectively encouraging them to contemplate making a purchase and enhancing their overall experience. By integrating advanced conversational capabilities, we ensure that customers feel valued and supported throughout their buying journey.

Description

ChatWILL is an intelligent live chat assistant designed specifically for Shopify merchants, enabling them to interact with their website visitors, field inquiries, and enhance conversion rates through automated conversations and support available 24/7. Its seamless integration with Shopify allows the chatbot to quickly pull information from product catalogs, order histories, shipping statuses, and inventory levels, ensuring that customers receive precise responses regarding products, orders, returns, and various other inquiries without the need for manual input, which in turn decreases the volume of support tickets and alleviates teams from handling repetitive questions. Beyond just FAQs, ChatWILL is capable of suggesting products to customers, offering automatic order tracking, and delivering up-to-the-minute shipping updates, all while communicating in various languages and maintaining a natural, brand-consistent tone. Furthermore, it can be tailored to match the aesthetic of the store with customizable colors, logos, and welcoming messages, ensuring a cohesive shopping experience for users. With these features, ChatWILL not only enhances customer satisfaction but also streamlines operations for Shopify merchants.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CWILL
Shopify
Shopify Plus

Integrations

CWILL
Shopify
Shopify Plus

Pricing Details

$49.99 per month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Blozum

Website

www.blozum.com

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/chatwill/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Alternatives

Alternatives

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SmartBot

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