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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Blockify serves as an all-encompassing security solution tailored to safeguard Shopify stores against bots, fraudulent activities, and unauthorized access attempts. This application effectively blocks unwanted traffic by analyzing various parameters, including IP addresses, geographic locations, VPN or TOR usage, internet service providers, user agents, referral URLs, specific web pages, and product-related rules. Store owners have the flexibility to redirect questionable visitors, maintain a whitelist of reliable sources, and effortlessly establish custom access-control protocols. Additionally, Blockify features sophisticated fraud-order filters that can identify, automatically cancel, and restock orders deemed high-risk or medium-risk, thus minimizing the chances of chargebacks and financial losses. Engineered with Shopify Functions, Blockify operates seamlessly and efficiently, ensuring that storefront performance remains unaffected. Moreover, its automated safeguards, real-time monitoring capabilities, and 24/7 live chat support foster a secure shopping environment, empowering merchants to concentrate on business expansion rather than cumbersome security tasks. In a digital landscape rife with threats, Blockify stands as a vital tool for any Shopify merchant looking to enhance their security measures.

Description

Reponse is a comprehensive customer experience solution designed for Shopify stores, integrated within the Shopify admin. It comes as one plan at $0 a month with unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. It also displays contacts and segments directly on the Shopify customer page, runs loyalty points and referral programs, and provides insightful analytics. Its AI agents work from the first day, analyzing store information such as policies, shipping details and catalogs to assist shoppers, streamline ticket management, draft responses, moderate reviews and identify customers at risk of leaving. They are free during a 14-day trial covering up to 500 AI tasks; after that, each AI task costs $0.05 on the Shopify invoice, within a monthly budget the merchant sets, and the team's own work is never billed. Reponse is compatible with both English and French and available for installation through the Shopify App Store, so Shopify merchants can serve a wider audience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Shopify Yes 

Integrations

Shopify Yes 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Pricing Details

$0/month
One plan at $0/month: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats, and every AI agent. The AI agents are free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, within the monthly budget you set. Your team's own work is never billed. Billed through Shopify.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Blockify

Founded

2017

Country

Vietnam

Website

blockifyapp.com

Vendor Details

Company Name

Reponse

Country

France

Website

reponse.ai

Product Features

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Alternatives

Alternatives

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