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Description

Our Virtual Terminal provides a range of built-in features, including custom fields, pre-filled values through field mappings, and automatically deployed buttons. It also incorporates an automatic reattempt mechanism that tracks the number of attempts, allowing you to tailor your business processes via Process Builder. Each time a reattempt is made, you have the option to notify your customer with an email requesting a new card, generate tasks, produce reports, and more. Additionally, roll-up fields are automatically assigned to Transaction Parents, which assists users in monitoring total amounts easily. If refunds occur, retained revenue is computed automatically for each transaction, further enhancing efficiency. With these features, setup time and expenses are significantly minimized. Moreover, you can manage receipts effortlessly without coding by utilizing Workflow or Process Builder, enabling distinct receipts for each company based on the logic you establish through point-and-click. Furthermore, by leveraging custom settings and custom metadata, you can conveniently handle reattempt configurations, Apex validations, field population of terminals, and additional functionalities—all without requiring any programming skills.

Description

Our outsourcing platform effectively oversees your outbound calling initiatives using an advanced technology framework, artificial intelligence, and readily available telecallers. Begin welcoming new clients to your platform and initiate their onboarding process smoothly. Support and educate your customers throughout their entire onboarding experience to minimize drop-off rates. Engage with your gig workforce consistently and onboard them effectively to enhance retention and boost productivity. Mitigate interruptions in your delivery cycle by proactively contacting leads to verify whether a reattempt at delivery is necessary and to ensure accurate address capture. Elevate your customer experience and decrease return-to-origin rates by reaching out to customers via calls to confirm cash-on-delivery orders and eliminate duplicates. Additionally, streamline the process of scheduling appointments for your sales team to save both time and resources, ensuring a more efficient workflow overall. This comprehensive approach not only optimizes operations but also strengthens customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Authorize.Net
Braintree
CardConnect
Cybersource
Freshsales
LeadSquared
Pipedrive
Plaid
Stripe
TouchNet Payment Systems
Worldpay

Integrations

Salesforce
Authorize.Net
Braintree
CardConnect
Cybersource
Freshsales
LeadSquared
Pipedrive
Plaid
Stripe
TouchNet Payment Systems
Worldpay

Pricing Details

$575 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Blackthorn.io

Founded

2015

Country

United States

Website

www.blackthorn.io/payments

Vendor Details

Company Name

SquadStack

Founded

2013

Country

India

Website

www.squadstack.com

Product Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Data Science

Access Control
Advanced Modeling
Audit Logs
Data Discovery
Data Ingestion
Data Preparation
Data Visualization
Model Deployment
Reports

Sales Intelligence

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

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