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Description
Our Virtual Terminal provides a range of built-in features, including custom fields, pre-filled values through field mappings, and automatically deployed buttons. It also incorporates an automatic reattempt mechanism that tracks the number of attempts, allowing you to tailor your business processes via Process Builder. Each time a reattempt is made, you have the option to notify your customer with an email requesting a new card, generate tasks, produce reports, and more. Additionally, roll-up fields are automatically assigned to Transaction Parents, which assists users in monitoring total amounts easily. If refunds occur, retained revenue is computed automatically for each transaction, further enhancing efficiency. With these features, setup time and expenses are significantly minimized. Moreover, you can manage receipts effortlessly without coding by utilizing Workflow or Process Builder, enabling distinct receipts for each company based on the logic you establish through point-and-click. Furthermore, by leveraging custom settings and custom metadata, you can conveniently handle reattempt configurations, Apex validations, field population of terminals, and additional functionalities—all without requiring any programming skills.
Description
Our outsourcing platform effectively oversees your outbound calling initiatives using an advanced technology framework, artificial intelligence, and readily available telecallers. Begin welcoming new clients to your platform and initiate their onboarding process smoothly. Support and educate your customers throughout their entire onboarding experience to minimize drop-off rates. Engage with your gig workforce consistently and onboard them effectively to enhance retention and boost productivity. Mitigate interruptions in your delivery cycle by proactively contacting leads to verify whether a reattempt at delivery is necessary and to ensure accurate address capture. Elevate your customer experience and decrease return-to-origin rates by reaching out to customers via calls to confirm cash-on-delivery orders and eliminate duplicates. Additionally, streamline the process of scheduling appointments for your sales team to save both time and resources, ensuring a more efficient workflow overall. This comprehensive approach not only optimizes operations but also strengthens customer relationships.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Authorize.Net
Braintree
CardConnect
Cybersource
Freshsales
LeadSquared
Pipedrive
Plaid
Stripe
Integrations
Salesforce
Authorize.Net
Braintree
CardConnect
Cybersource
Freshsales
LeadSquared
Pipedrive
Plaid
Stripe
Pricing Details
$575 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Blackthorn.io
Founded
2015
Country
United States
Website
www.blackthorn.io/payments
Vendor Details
Company Name
SquadStack
Founded
2013
Country
India
Website
www.squadstack.com
Product Features
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Data Science
Access Control
Advanced Modeling
Audit Logs
Data Discovery
Data Ingestion
Data Preparation
Data Visualization
Model Deployment
Reports
Sales Intelligence
CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting
Telemarketing
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center