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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

A CRM serves as a central hub for all your customer information, tailored to fit your operational needs, making data capture straightforward. It enables you to reach out to clients with pertinent details at the most opportune moments consistently. By offering a comprehensive view of customer data, you can provide outstanding support to your clients. You can establish your objectives, set precise targets, and monitor your advancement within one user-friendly CRM platform. While our primary system meets most business needs, we customize the CRM to align with your specific requirements, including the development of bespoke modules essential for your operations. Our CRM seamlessly manages the entire sales process, from leads and opportunities to quotes, orders, and invoices. You can also run campaigns and communicate with customers via email and text, ensuring your team has complete access to all customer information for better-informed marketing decisions. Additionally, you can oversee your products and services, initiate purchase orders, and notify inventory managers when stock levels are low. Furthermore, our CRM offers an effective way to monitor services and facilitate after-sales support, ensuring customer satisfaction long after the sale is complete. Ultimately, this comprehensive approach allows you to cultivate stronger relationships with your clients while optimizing your business processes.

Description

Uptonica serves as a comprehensive platform for online businesses focused on selling, lead collection, and customer support. It integrates commerce, marketing, and customer interactions within a unified workspace, empowering teams to leverage AI capabilities with integrated business data. Within this platform, teams can seamlessly handle customer interactions alongside crucial information such as CRM details, order histories, product specifications, pricing structures, and advertising campaigns, ensuring that all necessary data is readily accessible without the need for duplicating efforts across various tools. Offering a centralized inbox, Uptonica consolidates communication channels including WhatsApp, Instagram, Messenger, Telegram, email, phone, and website chat, streamlining customer engagement. The platform also assists in enhancing product listings with relevant descriptions, attributes, and translations while aggregating advertising metrics from Google and Meta into a cohesive report that reflects sales attribution. Furthermore, it enables the inclusion of related orders and conversations within customer records for a more comprehensive view. Developed by the same team that created Webgas, Uptonica builds on their experience in supporting Shopify brands both within Italy and internationally since 2019. With its innovative features, Uptonica aims to transform how businesses manage their online operations effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Claude No 
Claude for Legal No 
Google Ads No 
Google Analytics No 
Google Calendar No 
Google Tag Manager No 
Klaviyo No 
Mailchimp No 
Meta Ads No 
Model Context Protocol (MCP) No 
PrestaShop No 
Qapla' No 
Salesforce No 
Shopify No 
Stripe No 
Telegram No 
WhatsApp No 
WooCommerce No 
WordPress No 
Zendesk No 

Integrations

Claude Yes 
Claude for Legal Yes 
Google Ads Yes 
Google Analytics Yes 
Google Calendar Yes 
Google Tag Manager Yes 
Klaviyo Yes 
Mailchimp Yes 
Meta Ads Yes 
Model Context Protocol (MCP) Yes 
PrestaShop Yes 
Qapla' Yes 
Salesforce Yes 
Shopify Yes 
Stripe Yes 
Telegram Yes 
WhatsApp Yes 
WooCommerce Yes 
WordPress Yes 
Zendesk Yes 

Pricing Details

$35 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

€199/month
Starter is €199/month plus VAT per company during launch pricing for the first 100 customers, then €239/month plus VAT. Annual billing is €1,990 plus VAT (€166/month equivalent) for the first 100 customers, then €2,388/year. Optional guided onboarding is priced separately.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Open by Nature

Country

United Kingdom

Website

www.blackicecrm.com

Vendor Details

Company Name

Webgas Srl

Country

Italy

Website

uptonica.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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