Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A CRM serves as a central hub for all your customer information, tailored to fit your operational needs, making data capture straightforward. It enables you to reach out to clients with pertinent details at the most opportune moments consistently. By offering a comprehensive view of customer data, you can provide outstanding support to your clients. You can establish your objectives, set precise targets, and monitor your advancement within one user-friendly CRM platform. While our primary system meets most business needs, we customize the CRM to align with your specific requirements, including the development of bespoke modules essential for your operations. Our CRM seamlessly manages the entire sales process, from leads and opportunities to quotes, orders, and invoices. You can also run campaigns and communicate with customers via email and text, ensuring your team has complete access to all customer information for better-informed marketing decisions. Additionally, you can oversee your products and services, initiate purchase orders, and notify inventory managers when stock levels are low. Furthermore, our CRM offers an effective way to monitor services and facilitate after-sales support, ensuring customer satisfaction long after the sale is complete. Ultimately, this comprehensive approach allows you to cultivate stronger relationships with your clients while optimizing your business processes.

Description

Enhance your sales and boost the efficiency of your sales force with our user-friendly CRM system, designed to help you save both time and money. Effectively capture, oversee, and bill for your time, while simultaneously elevating customer service standards. Manage quotations, planning, tracking, and invoicing for your projects all from a single platform. With a fully integrated Customer Portal and Online Store linked to our ERP system, your operations will run smoothly. Recognizing that every business has its own unique needs, we offer customized system designs tailored to your specifications. Benefit from comprehensive inventory and stock control management across multiple warehouses, complete with bill of materials, barcode scanning, and additional features. Take charge of all your accounting needs with our all-in-one Accounting & Finance module that is seamlessly integrated. Our intuitive HR solution simplifies staff management, allowing for paperless handling of leave and expense claims, making HR processes easier than ever. Additionally, optimize your manufacturing workflows by managing costs, machinery, and raw materials efficiently. With our solutions, you will not only streamline operations but also drive growth and success in your business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Workspace
Motovate OnTheMove
Penny
SimLab CAD Viewer

Integrations

Google Workspace
Motovate OnTheMove
Penny
SimLab CAD Viewer

Pricing Details

$35 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Open by Nature

Country

United Kingdom

Website

www.blackicecrm.com

Vendor Details

Company Name

Fusion Software

Founded

1990

Country

South Africa

Website

www.fusionsoftware.co.za

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Alternatives

CVenture  Reviews

CVenture

Chamunda Tech-Net Service

Alternatives

GRC Toolbox Reviews

GRC Toolbox

Swiss GRC
EliteDealers Reviews

EliteDealers

Elite Dynamics
e-Retail Reviews

e-Retail

E-Tek Retail Solutions
MetaWMS Reviews

MetaWMS

MetaOption