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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The concept of having a virtual assistant readily available is highly appealing to numerous entrepreneurs. This growing interest can largely be attributed to the increasing need for convenience and effective time management in today’s fast-paced world. As e-commerce continues to thrive, consumers are seeking more personalized experiences. When you consider the cumulative time spent on communicating with your chosen virtual assistants, it becomes clear why many business owners are embracing this innovative solution. Virtual assistants empower you to offload tasks that do not contribute directly to your core business, enabling you to concentrate on more impactful activities such as sales and marketing strategies. Moreover, they serve as a valuable resource for outsourcing work, streamlining processes specific to your area of expertise. Additionally, virtual assistants can assist in organizing vital information and ensuring that important deadlines are met, ultimately enhancing overall productivity. By leveraging their skills, entrepreneurs can better navigate the complexities of running a business while maintaining a competitive edge.

Description

Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Pricing Details

$6.59 per hour
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bizpromit

Website

bizpromit.com

Vendor Details

Company Name

Numa

Founded

2019

Country

United States

Website

www.numa.com

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