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features
design
support

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Write a Review

Description

BizDataX offers a data masking solution that delivers test data with the quality comparable to that of production environments. It ensures adherence to GDPR and various other regulations by concealing customer identities while supplying data for developers and testers. Utilizing masked or anonymized data rather than actual production data significantly mitigates associated risks. The focus is placed on managing policies, fulfilling business requirements, governing sensitive data, and adhering to diverse regulations. It also facilitates the monitoring of databases, data sources, and tables to identify the locations of sensitive information. Furthermore, it allows for the management of extensive customer databases and the seamless exchange of data with online partner retailers and delivery services. Given the stringent regulations surrounding medical records, compliance can be effectively maintained through the process of data anonymization, ensuring that patient information is protected. This capability not only safeguards sensitive data but also enhances the overall data management strategy for organizations.

Description

The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

SparkBeyond Yes 
Zendesk No 

Integrations

SparkBeyond No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$41.70 organization/per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ekobit

Founded

1992

Country

Croatia

Website

www.ekobit.com

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Data Management

Customer Data Yes 
Data Analysis Yes 
Data Capture No 
Data Integration Yes 
Data Migration No 
Data Quality Control Yes 
Data Security Yes 
Information Governance No 
Master Data Management No 
Match & Merge No 

Test Management

Automation Integration Yes 
Collaboration Tools Yes 
Pass/Fail Results Tabulation Yes 
Reporting / Analytics Yes 
Requirements Management Yes 
Test Scheduling Yes 
Test Tracking Yes 
Time/Budget Tracking No 

Product Features

GDPR Compliance

Access Control No 
Consent Management No 
Data Mapping No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Alternatives

Alternatives