Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BizAssistant.ai offers a sophisticated virtual receptionist service powered by AI that operates around the clock, responding to business calls with a realistic human-like voice while meticulously recording essential customer information such as service type, location, urgency, and preferred appointment times, ensuring that no potential lead is left unanswered. Additionally, it has the capability to seamlessly schedule appointments directly into various calendar systems, including Google, Outlook, and iCloud, while providing concise summaries and complete call transcripts following each interaction. This innovative solution significantly alleviates administrative burdens and minimizes revenue loss by transforming incoming inquiries into confirmed jobs, even during off-hours or when teams are engaged in other tasks. Designed for quick and effortless setup, it allows users to customize intake questions and business details, ensuring a smooth call routing experience and job intake process that closely mimics a traditional front desk. Ultimately, it empowers business owners to automate lead capture and scheduling, allowing them to dedicate more time to their core operations rather than managing phone calls. With its robust features, BizAssistant.ai is a vital tool for modern businesses looking to enhance efficiency and customer service.

Description

Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Google Cloud Platform
Microsoft Outlook
iCloud

Integrations

Google Cloud Platform
Microsoft Outlook
iCloud

Pricing Details

$297 per month
Free Trial
Free Version

Pricing Details

$95/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BizAssistant.ai

Country

United States

Website

bizassistant.ai/

Vendor Details

Company Name

Dial 72

Founded

2026

Country

United States

Website

dial72.com

Product Features

Product Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Alternatives

Alternatives

DeskCaller Reviews

DeskCaller

Conovo Ltd