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Description
Bit2win CPQ equips sales teams, partners, and customers with the ability to configure intricate products and services, generate precise quotes, and forge more intelligent deals by utilizing the latest product and pricing information. This platform, tailored for enterprises transitioning to digital operations and automating sales processes and quoting, supports the sale of both physical goods and subscriptions, as well as recurring and usage-based pricing, bundles, and modifications to current service contracts, delivering one of the most effective out-of-the-box pricing functionalities available. As a comprehensive sales cloud solution, Bit2win encompasses all aspects of the multichannel sales cycle, ranging from price configuration to the development of go-to-market strategies. Furthermore, the Bit2win suite serves as an innovative omni-channel solution designed to enhance business workflows, pinpoint and manage sales opportunities, configure the appropriate product at the right price in real-time, streamline and expedite the sales cycle, boost operational efficiency, minimize errors, accelerate time-to-market, and foster customer engagement and loyalty. This platform not only optimizes sales practices but also ensures that businesses can adapt swiftly to changing market demands.
Description
Csmart Telco CRM is a versatile, cloud-based solution designed to assist telecommunications companies—such as MNOs, MVNOs, MVNEs, FTTx, and enterprise connectivity providers—in streamlining the entire customer journey. This platform consolidates customer information from the lead-to-bill process, automates various workflows including sales, CPQ, orders, and notifications, and leverages AI for efficient ticketing and assignment, leading to quicker issue resolution.
Notable features include:
- A comprehensive product catalogue that allows for flexible bundling
- Detailed tracking of accounts, orders, and customer lifecycles
- Tailored workflows along with real-time reporting capabilities
- Automatic case assignments and approval processes
- Multi-channel communication for notifications
- Strategies for managing churn and implementing loyalty initiatives
By adhering to TM Forum ODA standards and utilizing Open APIs, Csmart Telco CRM not only enhances sales performance but also reduces time to market, improves customer satisfaction, and strengthens customer retention, all while ensuring secure, role-based access for users. This comprehensive approach makes it a crucial tool for telecom operators aiming to elevate their service delivery and customer engagement.
API Access
Has API
API Access
Has API
Integrations
London Dynamics
Salesforce
Pricing Details
$50 per user per month
Free Trial
Free Version
Pricing Details
Custom
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bit2win
Founded
2010
Country
Italy
Website
www.bit2win.com
Vendor Details
Company Name
Covalense Digital Solutions
Founded
2006
Country
India
Website
covalensedigital.com
Product Features
CPQ
2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce
Product Configurator
2D Drawing
3D Modeling
Analysis & Constraints
Custom Pricing Options
Inventory Management
Recommendation Engine
eCommerce
Proposal Management
Automatic Formatting
Calendar Management
Collaboration
Contact Management
Content Repository
Document Management
Electronic Signature
Knowledge Library
Pipeline Management
RFP Management
Requirements Management
Revision Management
Task Management
Templates
Version Control
Quoting
Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator
Proposal Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management