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Description

Implement ongoing monthly fees for services like broadband, email, and hosted extensions, while also overseeing any associated contractual obligations. Process call detail records (CDR) from numerous service providers and assess cost structures, applying custom price modifications to enhance your profit margins. Facilitate automated payment setups via GoCardless, monitor payment statuses, and generate reports on unpaid charges. Provide customers with the ability to view their complete historical invoices through the Customer Access portal. Offer a live overview of all their calls and spending, ensuring transparency. Additionally, a comprehensive API is available for seamless integration with various third-party products or services, enhancing operational efficiency and customer experience. This holistic approach not only streamlines financial management but also fosters stronger relationships with clients.

Description

The Costmediia Telecoms Expense Management Solution offers a comprehensive web-based service that helps clients efficiently oversee their telecommunications assets and billing processes. This solution features a centralized inventory management system that accommodates a diverse array of services and equipment. It is designed to support multiple carriers and products, such as mobile phones, fixed lines, data services, laptops, and PDAs. Additionally, CMS boasts an advanced database that includes corporate reporting structures, user lists, and managerial details, facilitating in-depth reporting capabilities. Monthly management reports serve as valuable tools for recognizing spending patterns, generating exception reports, and seamlessly integrating with general ledger systems. Furthermore, CMS handles the allocation of billing charges to various cost centers and connects with customer accounting systems, ensuring streamlined financial management. Each month, the system automatically compiles and distributes targeted reports via email to business unit managers, cost center managers, and users of phone services, thereby enhancing transparency and accountability in telecommunications expenditures. This thorough approach ultimately aids organizations in better understanding and controlling their telecom-related finances.