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ease
features
design
support

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Description

By streamlining the processes of invoicing and payment collection while integrating seamlessly with both Pastel and Quickbooks, Bill Again helps you save valuable time and reduce expenses. You can say goodbye to the hassle of pursuing unpaid accounts, as Bill Again takes care of following up on outstanding payments in accordance with your specified billing preferences. The system accommodates various payment methods, including credit and debit cards, instant EFT, hosted payment pages, and batch payment processing. Going forward, your customers will receive automated invoices and have the ability to access their statements and invoices directly from their personal customer portal. Additionally, you can personalize branding, automate billing, manage multiple tax rates and currencies, and benefit from straightforward API integration with your existing in-house systems, CRM, BPM, and websites. Furthermore, the Donations Widget feature enables you to easily accept online and recurring donations directly from your website, enhancing your fundraising capabilities. This comprehensive solution not only simplifies your financial processes but also enhances your overall customer experience.

Description

A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel

Integrations

Microsoft Excel

Pricing Details

$12.89 per month
Free Trial
Free Version

Pricing Details

$50 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

The Code Group

Country

South Africa

Website

www.billagain.com

Vendor Details

Company Name

ICS Flow

Founded

2002

Country

South Africa

Website

icsflow.com

Product Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives

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