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Description
With Bikedesk, creating a workshop ticket takes mere seconds, allowing you to input all relevant details about the customer, their bike, and the tasks required. This system provides a comprehensive overview of your workshop's needs, eliminating the hassle of outdated paperwork that can easily be misplaced or unreadable. The templates available are fully customizable, tailored to fit your specific requirements, making it more convenient for you to assist your customers effectively. Additionally, each bike sale allows you to set up service reminders, ensuring customers receive notifications when it’s time for their bike maintenance. You have the flexibility to adjust the intervals and messages according to your preferences. On average, Bikedesk users see a revenue increase of 14% simply by implementing these service reminders! Furthermore, our user-friendly Point-of-Sale system enables you to process customer payments for products and services with just a few clicks, and you can effortlessly print or email receipts to enhance customer satisfaction. Such features not only streamline operations but also contribute significantly to improving customer loyalty over time.
Description
All our offerings are actively utilized in a professional environment with actual customers, ensuring they are both tested and user-friendly. The setup process is straightforward, and it allows both customers and staff to navigate the system with ease. Customers can create their profiles, select from a variety of skis and snowboards, and schedule service tasks either at home or in-store. Meanwhile, your staff can access all service tasks, choose specific jobs to work on, and document their progress by adding notes and services before completing the tasks. Upon completion, customers receive an automated text notification, and in the shop, they simply sign the necessary waiver and proceed to checkout. Additionally, our bike rental system is designed for simplicity, making fleet management effortless; you can easily configure time slots, input your models and inventory, and begin accepting reservations online, in the shop, and via phone. With our comprehensive calendar, you'll never have to worry about double bookings or depleting stock, as it provides a clear overview of your inventory at all times. This system not only enhances user experience but also streamlines operations, contributing to a more efficient workflow for everyone involved.
API Access
Has API
API Access
Has API
Integrations
Dinero
Pricing Details
€39 per month
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bikedesk
Founded
2016
Country
Denmark
Website
bikedesk.net
Vendor Details
Company Name
Rezosystems
Country
United States
Website
rezosystems.com
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Product Features
Equipment Rental
Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting