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features
design
support

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Description

BigShip serves as a robust courier aggregator and e-commerce shipping center in India, streamlining logistics to minimize delivery failures and enhance the customer journey through the management of workflows, tracking, and documentation across over 29,000 pincodes. The platform features a customizable dashboard that facilitates multi-channel order and shipping management, employs intelligent failure-handling techniques to reduce return-to-origin (RTO) rates through API integration, and connects users with more than 19 courier partners for both domestic and international deliveries, including options for hyperlocal, B2B, and bulk shipments. Additionally, BigShip ensures real-time shipment notifications, centralized pickup scheduling across all of India, and efficient tools for managing international courier services with secure tracking of parcels. Designed to enhance visibility and control over shipping operations for merchants, BigShip automates the generation of labels and documentation, guaranteeing seamless scalability while bolstering delivery reliability. Ultimately, BigShip empowers businesses to optimize their logistics processes and focus on growth while maintaining high standards of service.

Description

Founded in 2002 by a dedicated group of software experts, E-DOCS IT Solutions aims to deliver top-notch IT services to various industries. The company's main office is based in Dubai for marketing purposes, while its technical operations are conducted in Kochi, India. This commitment to excellence is reflected in the value-added services they provide to their clients, earning them a solid reputation in the market. The organization’s philosophy is mirrored by its enthusiastic workforce, who consistently strive to excel in every project undertaken. E-DOCS IT Solutions stands out as a premier provider of intuitive and comprehensive courier ERP software solutions tailored for businesses of all sizes in the Courier, Logistics, and WMS sectors. Their flagship product, Integra Ontrack, encompasses a wide range of solutions designed to enhance operational efficiency. Moreover, the system ensures robust oversight of user activities, allowing for meticulous control over data entry and updates through an effective combination of user roles. This focus on user management contributes to a more secure and efficient operation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Delhivery Yes 
FedEx Ship Manager Yes 
Shadowfax Yes 
UPS Ready Yes 

Integrations

Delhivery No 
FedEx Ship Manager No 
Shadowfax No 
UPS Ready No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bigship

Founded

2021

Country

India

Website

bigship.in/

Vendor Details

Company Name

Edocs IT Soluitons

Founded

2004

Country

United Arab Emirates

Website

www.integraontrack.com

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management No 
Customer Database No 
Dispatch Management No 
Job Assignment Management No 
Label Printing No 
Order Entry No 
Routing No 
Scheduling No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

Product Features

ERP

Accounting Integration Yes 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing No 
Reporting/Analytics Yes 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Alternatives

Alternatives

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