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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BigRedHub is a powerful online tool designed for managing YouTube comments, catering to creators, businesses, educational course designers, and agencies with multiple channels. It efficiently analyzes comments from linked channels, utilizing keyword filters, intent classifications, negative keyword lists, reply templates, and variations to automate responses to chosen comments. Users have the ability to target specific videos, impose daily limits on replies, set cooldown periods, and oversee comments needing approval, as well as modify or pause existing rules. The interface provides insight into replies, click-through rates, and conversions linked through monitored URLs. Integration with channels is facilitated through Google OAuth and the YouTube Data API for seamless access. Subscription plans establish monthly limitations on replies and connected channels; premium options offer enhanced quotas and allow the use of a customer's own Google Cloud API credentials. Ultimately, BigRedHub is crafted to streamline the comment management process for creators on their own YouTube content, enhancing engagement and interaction with their audience while saving time.

Description

Inboxful is a cloud-based platform designed to assist customer service teams in managing inquiries in both Arabic and English across various social messaging channels. It integrates conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callbacks, and analytical reports. Each agent can take ownership of specific discussions, while entire departments oversee assigned service cases. Additionally, teams have the capability to include internal notes, categorize conversations with labels, and generate reports for analysis. The Professional and Contact Center plans offer advanced features such as routing, customizable workflows, and a comprehensive knowledge base, along with AI-generated draft responses for agents to review. The Contact Center plan further enhances functionality by incorporating chatbot replies with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector after an assessment of the site. Users can access Inboxful through both desktop and mobile browsers; however, the activation of certain channels is contingent on customer account permissions and testing protocols, while in-app phone features necessitate configuration and trial calls to ensure proper operation. This flexibility allows teams to tailor their customer service strategies effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger No 
Instagram No 
WhatsApp No 
YouTube Yes 

Integrations

Facebook Messenger Yes 
Instagram Yes 
WhatsApp Yes 
YouTube No 

Pricing Details

₹0/month
Free: ₹0/month for 10 replies and 1 channel. Pro: ₹499/month for 500 replies and up to 2 channels, or ₹399/month on yearly billing. Scale: ₹999/month for 2,000 replies and up to 5 channels, or ₹799/month on yearly billing. Agency: ₹1,999/month for up to 10 channels, or ₹1,599/month on yearly billing. Paid plan changes are handled through support; automatic card charges are not used.
Free Trial Yes 
Free Version Yes 

Pricing Details

$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BigRedHub

Founded

2026

Country

India

Website

bigredhub.info

Vendor Details

Company Name

Bokha

Country

Egypt

Website

inboxful.net

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management Yes 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management No 

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