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Average Ratings 0 Ratings
Description
BigRedHub is a powerful online tool designed for managing YouTube comments, catering to creators, businesses, educational course designers, and agencies with multiple channels. It efficiently analyzes comments from linked channels, utilizing keyword filters, intent classifications, negative keyword lists, reply templates, and variations to automate responses to chosen comments. Users have the ability to target specific videos, impose daily limits on replies, set cooldown periods, and oversee comments needing approval, as well as modify or pause existing rules. The interface provides insight into replies, click-through rates, and conversions linked through monitored URLs. Integration with channels is facilitated through Google OAuth and the YouTube Data API for seamless access. Subscription plans establish monthly limitations on replies and connected channels; premium options offer enhanced quotas and allow the use of a customer's own Google Cloud API credentials. Ultimately, BigRedHub is crafted to streamline the comment management process for creators on their own YouTube content, enhancing engagement and interaction with their audience while saving time.
Description
Inboxful is a cloud-based platform designed to assist customer service teams in managing inquiries in both Arabic and English across various social messaging channels. It integrates conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callbacks, and analytical reports. Each agent can take ownership of specific discussions, while entire departments oversee assigned service cases. Additionally, teams have the capability to include internal notes, categorize conversations with labels, and generate reports for analysis. The Professional and Contact Center plans offer advanced features such as routing, customizable workflows, and a comprehensive knowledge base, along with AI-generated draft responses for agents to review. The Contact Center plan further enhances functionality by incorporating chatbot replies with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector after an assessment of the site. Users can access Inboxful through both desktop and mobile browsers; however, the activation of certain channels is contingent on customer account permissions and testing protocols, while in-app phone features necessitate configuration and trial calls to ensure proper operation. This flexibility allows teams to tailor their customer service strategies effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
Yes
Instagram
Yes
WhatsApp
Yes
YouTube
No
Pricing Details
₹0/month
Free: ₹0/month for 10 replies and 1 channel. Pro: ₹499/month for 500 replies and up to 2 channels, or ₹399/month on yearly billing. Scale: ₹999/month for 2,000 replies and up to 5 channels, or ₹799/month on yearly billing. Agency: ₹1,999/month for up to 10 channels, or ₹1,599/month on yearly billing. Paid plan changes are handled through support; automatic card charges are not used.
Free Trial
Yes
Free Version
Yes
Pricing Details
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BigRedHub
Founded
2026
Country
India
Website
bigredhub.info
Vendor Details
Company Name
Bokha
Country
Egypt
Website
inboxful.net
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
Yes
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
No
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
No