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Description
BigHand Workflow Management offers a streamlined solution for task delegation that ensures work is seamlessly directed to the appropriate support staff at a cost-effective rate for the law firm while being tracked until completion. Management can leverage output reports to gain insights into crucial metrics such as work type, volume, capacity, and utilization, which aids in making informed decisions regarding resources and productivity. The platform provides tailored forms for various support tasks that a law firm may need, alongside options for single or multi-step workflows that can efficiently allocate tasks to the most economical resources. Users can record high-quality voice notes, add comments, or attach files for transcription, enhancing communication and documentation. Furthermore, a live feed showcases all support tasks, allowing for sorting and filtering based on work type, assigned user, priority, due date, author, and matter, among other criteria. Automatic time recording for each task handled by any member of the support team ensures accurate tracking of hours spent. Additionally, the system delivers both real-time and historical data regarding backlogs, throughput, service levels, and the overall effectiveness of the support team, empowering law firms to optimize their operations and improve service delivery. By enhancing visibility and accountability, BigHand Workflow Management ultimately supports law firms in achieving greater efficiency.
Description
Keeping your team informed is crucial for success. With Sprint.ly's Dashboard, you can monitor ongoing and completed tasks as they happen. There's no need to inquire about someone's current work; the information is readily available! It's time to move past Excel for business management! Create instant reports by filtering based on Item Type, Size, Current Status, Date Range, and more! Sprint.ly features a sophisticated search syntax paired with a user-friendly type-ahead interface. If you prefer navigating with your mouse, our intuitive point-and-click search filters simplify ticket discovery. Stay updated on your team's activities in real-time through our comprehensive activity feeds, which also offer insights into productivity metrics. Curious about the timeline for your major feature release? Our Progress view summarizes all project tags into a straightforward progress bar that indicates estimated completion times. Additionally, you'll gain valuable insights into your team's workload and efficiency with our detailed analytics.
API Access
Has API
API Access
Has API
Integrations
APIANT
Bitbucket
BugHerd
Bugsnag
CA Flowdock
GitHub
Gitter
Honeybadger
Hubot
NetDocuments
Integrations
APIANT
Bitbucket
BugHerd
Bugsnag
CA Flowdock
GitHub
Gitter
Honeybadger
Hubot
NetDocuments
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BigHand
Founded
1995
Country
United Kingdom
Website
www.bighand.com/en-us/our-solutions/workflow-management/
Vendor Details
Company Name
Sprint.ly
Founded
2011
Country
United States
Website
sprint.ly
Product Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Product Features
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies