Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BigHand Workflow Management offers a streamlined solution for task delegation that ensures work is seamlessly directed to the appropriate support staff at a cost-effective rate for the law firm while being tracked until completion. Management can leverage output reports to gain insights into crucial metrics such as work type, volume, capacity, and utilization, which aids in making informed decisions regarding resources and productivity. The platform provides tailored forms for various support tasks that a law firm may need, alongside options for single or multi-step workflows that can efficiently allocate tasks to the most economical resources. Users can record high-quality voice notes, add comments, or attach files for transcription, enhancing communication and documentation. Furthermore, a live feed showcases all support tasks, allowing for sorting and filtering based on work type, assigned user, priority, due date, author, and matter, among other criteria. Automatic time recording for each task handled by any member of the support team ensures accurate tracking of hours spent. Additionally, the system delivers both real-time and historical data regarding backlogs, throughput, service levels, and the overall effectiveness of the support team, empowering law firms to optimize their operations and improve service delivery. By enhancing visibility and accountability, BigHand Workflow Management ultimately supports law firms in achieving greater efficiency.
Description
Jetpack Workflow, a workflow management tool, helps businesses standardize and track their processes. This allows them to do more work and prevents tasks from falling through cracks. We have over 16K clients worldwide and help business owners meet deadlines, track their team progress, and grow their practices without worrying.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Outlook
No
NetDocuments
Yes
QuickBooks Online
No
Shift
No
Stackreaction
No
iManage
Yes
Integrations
Microsoft Outlook
Yes
NetDocuments
No
QuickBooks Online
Yes
Shift
Yes
Stackreaction
Yes
iManage
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$36.00 USD/month/user
We price on a per-user basis at monthly and 1-year subscription levels. Prices start at $36/month per user for an annual subscription.
Our month-to-month subscription costs $45/month per user. With our annual subscription, save 25% off each user compared to the month-to-month.
Our month-to-month subscription costs $45/month per user. With our annual subscription, save 25% off each user compared to the month-to-month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BigHand
Founded
1995
Country
United Kingdom
Website
www.bighand.com/en-us/our-solutions/workflow-management/
Vendor Details
Company Name
Jetpack Workflow
Founded
2014
Country
United States
Website
www.jetpackworkflow.com
Product Features
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
Accounting Practice Management
Approval Workflow
Yes
Billing & Invoicing
No
Client Management
Yes
Client Portal
No
Document Management
Yes
Due Date Tracking
Yes
For CPA Firms
Yes
Project Management
Yes
Staff Management
Yes
Time Tracking
Yes
Professional Services Automation
Billing & Invoicing
No
CRM
Yes
Client Portal
No
Collaboration Tools
Yes
Document Management
No
Portfolio Management
No
Project Management
Yes
Proposal Generation
No
Quote Management
No
Resource Management
No
Time & Expense Tracking
Yes