Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BigHand Workflow Management offers a streamlined solution for task delegation that ensures work is seamlessly directed to the appropriate support staff at a cost-effective rate for the law firm while being tracked until completion. Management can leverage output reports to gain insights into crucial metrics such as work type, volume, capacity, and utilization, which aids in making informed decisions regarding resources and productivity. The platform provides tailored forms for various support tasks that a law firm may need, alongside options for single or multi-step workflows that can efficiently allocate tasks to the most economical resources. Users can record high-quality voice notes, add comments, or attach files for transcription, enhancing communication and documentation. Furthermore, a live feed showcases all support tasks, allowing for sorting and filtering based on work type, assigned user, priority, due date, author, and matter, among other criteria. Automatic time recording for each task handled by any member of the support team ensures accurate tracking of hours spent. Additionally, the system delivers both real-time and historical data regarding backlogs, throughput, service levels, and the overall effectiveness of the support team, empowering law firms to optimize their operations and improve service delivery. By enhancing visibility and accountability, BigHand Workflow Management ultimately supports law firms in achieving greater efficiency.

Description

Watson enhances your team's productivity through its array of skills and integrations, making you more effective than ever before. By allowing Watson to automate repetitive tasks and simplify intricate processes, you can save valuable time and energy. This enables you to concentrate on more strategic and high-level assignments. Moreover, Watson promotes smooth communication among team members, ensuring that everyone remains aligned and that projects are completed punctually and with the expected quality. You can enhance Watson's capabilities by importing both existing and new automation into the platform, thereby streamlining workflows and optimizing efficiency. With its advanced natural language processing, Watson can access a wide range of basic and sophisticated skills to fulfill your requests accurately and in the proper sequence. There's no need for specialized training, as you can begin utilizing prebuilt skills tailored to your requirements within minutes. Additionally, Watson seamlessly integrates with various applications and tools, effortlessly connecting with platforms like Salesforce, Workday, Outlook, Gmail, and more, ensuring a cohesive workflow across all your essential tools. This level of integration not only simplifies processes but also empowers your team to achieve greater collaboration and productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Box
Gmail
Google Drive
IBM Watson
LinkedIn
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
NetDocuments
Oracle Fusion Cloud HCM
SAP SuccessFactors
Salesforce
Slack
ThisWay
Workday Extend
iManage

Integrations

Box
Gmail
Google Drive
IBM Watson
LinkedIn
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
NetDocuments
Oracle Fusion Cloud HCM
SAP SuccessFactors
Salesforce
Slack
ThisWay
Workday Extend
iManage

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$200 per seat, per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BigHand

Founded

1995

Country

United Kingdom

Website

www.bighand.com/en-us/our-solutions/workflow-management/

Vendor Details

Company Name

IBM

Country

United States

Website

www.ibm.com/products/watson-orchestrate

Product Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Product Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Alternatives

Yoroflow Reviews

Yoroflow

Yorosis Technologies

Alternatives

 Compliance Star Reviews

Compliance Star

Thistle Initiatives
Insight Legal Reviews

Insight Legal

Insight Legal Software