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Description
BigHand SmartTime is an innovative AI-driven solution intended to enhance the timekeeping procedures within your law firm by automating both time capture and entry. With this tool, your timekeepers can produce precise, AI-generated timesheets in just a few minutes instead of taking hours. The increased accuracy of billable hours and the time saved significantly minimize write-offs, expedite payment processes, and ultimately contribute to higher revenue generation. By automating and optimizing timekeeping, it allows for effortless increases in billable hours, quicker conversion of work-in-progress to payments, and diminishes the back-and-forth communication that can lead to lost time, all while functioning seamlessly across multiple devices. With SmartTime in use, you can anticipate a notable enhancement in efficiency as your professionals simplify the tasks of time tracking and recording. The entries produced are more precise, enabling your timekeepers to efficiently finalize AI-generated timesheets in mere minutes, not hours. This advancement will not only boost your firm's revenue and decrease write-offs but also streamline the payment process significantly. Additionally, the tool offers rapid time entry through features such as AI-powered time recording, time gap analysis, auto-generated narratives, and various timer options, ensuring a comprehensive and effective timekeeping experience. Furthermore, the integration of SmartTime promotes a culture of productivity and accountability within your firm.
Description
BigHand Workflow Management offers a streamlined solution for task delegation that ensures work is seamlessly directed to the appropriate support staff at a cost-effective rate for the law firm while being tracked until completion. Management can leverage output reports to gain insights into crucial metrics such as work type, volume, capacity, and utilization, which aids in making informed decisions regarding resources and productivity. The platform provides tailored forms for various support tasks that a law firm may need, alongside options for single or multi-step workflows that can efficiently allocate tasks to the most economical resources. Users can record high-quality voice notes, add comments, or attach files for transcription, enhancing communication and documentation. Furthermore, a live feed showcases all support tasks, allowing for sorting and filtering based on work type, assigned user, priority, due date, author, and matter, among other criteria. Automatic time recording for each task handled by any member of the support team ensures accurate tracking of hours spent. Additionally, the system delivers both real-time and historical data regarding backlogs, throughput, service levels, and the overall effectiveness of the support team, empowering law firms to optimize their operations and improve service delivery. By enhancing visibility and accountability, BigHand Workflow Management ultimately supports law firms in achieving greater efficiency.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BigHand
Founded
1995
Country
United Kingdom
Website
www.bighand.com/en-us/our-solutions/smarttime/
Vendor Details
Company Name
BigHand
Founded
1995
Country
United Kingdom
Website
www.bighand.com/en-us/our-solutions/workflow-management/
Product Features
Time Tracking
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking
Product Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration