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Description
HCL BigFix is a Unified Endpoint Management (UEM) and automation platform designed to deliver Secure Resilient Operations by reducing risk, cost, and operational complexity across enterprise IT environments. Built on a single-agent, multi-platform architecture, BigFix provides centralized management, security, and remediation for 155M+ endpoints across on-premises, hybrid, and multi-cloud environments.
HCL BigFix combines infrastructure security, endpoint remediation, and digital employee experience automation within a single platform—enabling both IT Operations and Security teams to operate from a unified control plane.
Core Platform Capabilities
Infrastructure Security & Remediation:
- Automates vulnerability remediation and patching across workstations, servers, virtual machines, and cloud workloads
- Integrates with leading vulnerability scanners including Tenable, Qualys, and Rapid7 to close the gap between detection and fix
- Enforces continuous compliance using 500,000+ out-of-the-box automations, achieving a proven >98% first-pass patch success rate
Enterprise-Scale Endpoint Management:
- Manages and secures 155M+ endpoints across nearly 100 operating system variants
- Uses a resilient, distributed architecture that maintains policy enforcement even for offline or intermittently connected devices
- Provides centralized visibility and control across globally distributed environments
Digital Employee Experience & Autonomous Support:
- Enhances endpoint health and employee productivity through proactive monitoring and automation
- Powered by AEX, HCL BigFix’s agentic AI platform, enabling self-healing workflows, intelligent automation, and natural-language interaction
- Reduces manual IT effort by resolving device and application issues
Description
TeamViewer DEX helps organizations create frustration-free digital experiences by identifying IT issues early and resolving them before users even notice. Its always-on analytics track performance across devices, applications, networks, and user behaviors to pinpoint bottlenecks in real time. IT teams can automate quick fixes, streamline workflows, and focus on strategic initiatives instead of reacting to endless tickets. Employees benefit from fewer disruptions, faster response times, and better support—whether in the office or working remotely. With improved patch success rates, lower incident volume, and early detection of anomalies, organizations strengthen their security posture. DEX also scales seamlessly, allowing IT teams to manage thousands of endpoints without additional strain. Businesses using TeamViewer DEX reduce IT costs, shorten resolution times, and achieve measurable productivity gains. The result is a reliable, efficient, and experience-centric IT environment.
API Access
Has API
API Access
Has API
Integrations
Axonius
ServiceNow
Airlock Digital
AssetLabs Streamline License Tracker
Azure Virtual Desktop
Citrix DaaS
Cynerio
HCL BigFix AEX
HCL BigFix Cloud Lifecycle Management
HCL BigFix Service Management
Integrations
Axonius
ServiceNow
Airlock Digital
AssetLabs Streamline License Tracker
Azure Virtual Desktop
Citrix DaaS
Cynerio
HCL BigFix AEX
HCL BigFix Cloud Lifecycle Management
HCL BigFix Service Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HCL Software
Founded
1991
Country
India
Website
www.hcl-software.com/bigfix
Vendor Details
Company Name
TeamViewer
Founded
2005
Country
Germany
Website
www.teamviewer.com/en-us/products/dex/
Product Features
Endpoint Detection and Response (EDR)
Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis
Endpoint Protection
Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting
