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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

GovTech offers a Cloud Software as a Service designed specifically for local and state government licensing and credentialing boards, facilitating the management of permits, licensees, disciplinary actions, inspections, complaints, investigations, documentation, correspondence, reporting, workflows, and forms pertinent to licensing operations. This comprehensive system encompasses applications, renewals, information updates, complaints, disciplinary actions, verifications, and payment processing. The ERP system enables board staff to efficiently search for, manage, and process groups of records. In addition, staff members can independently handle workflow tasks, customize public-facing forms, adjust field settings, modify record layouts, manage staff permissions, and generate saved reports along with form letters, such as mail merges. It also features integrations with state criminal background check systems and national associations via APIs. Furthermore, the Licensee Self-Service dashboard allows individuals to access detailed information about their licenses, update their contact details, monitor renewal timelines, and manage permits seamlessly. Additionally, the ERP solution serves as a centralized management tool for small businesses, helping them escape the challenges often associated with using spreadsheets for their operational needs. Small businesses can thereby streamline their processes and enhance productivity through this tailored management system.

Description

Viva Civic provides comprehensive online solutions for permitting and licensing, guiding customers from the initial application submission all the way through to the final issuance of permits. Additionally, it features online payment options and mobile inspection capabilities. By going completely paperless, organizations can remove the necessity for in-person interactions and allow their teams to operate efficiently from remote locations. Recognized as the leading software for permitting, licensing, inspection, and land management, Viva Civic empowers users with full online access to essential services. Customers can enjoy 24/7 availability for permitting, plan reviews, approvals, inspections, and service requests, along with the convenience of making payments online. Teams can stay informed of their tasks and responsibilities through detailed dashboards, automated email notifications, and chronological activity records. With Viva, information sharing becomes straightforward and accessible for everyone involved. This streamlined approach not only enhances productivity but also significantly improves the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Authorize.Net
Docusign
Microsoft Word
PayPal
Worldpay

Integrations

Authorize.Net
Docusign
Microsoft Word
PayPal
Worldpay

Pricing Details

$10000.00
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Big Picture Software

Founded

2000

Country

United States

Website

www.ebigpicture.com

Vendor Details

Company Name

Viva Civic Software

Founded

2014

Website

www.vivacivic.com

Product Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Policy Management

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

Product Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

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