Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Discover an extensive collection of applications designed to rapidly enhance and expand your Shopify store. Experience tailored pop-ups and enjoy limitless creative options to craft stunning, branded experiences without the need for coding. Gain insights through sophisticated campaign and revenue analytics while easily animating various elements with just a few clicks. Manage an unlimited number of users and stores while benefiting from round-the-clock support. Utilize an intuitive yet powerful engine for sales and bulk price adjustments to create targeted promotions based on a multitude of rules. Elevate your conversion rates with fear-of-missing-out (FOMO) sales countdowns, and effortlessly adjust prices in bulk by uploading files. With features that allow you to set initiatives and forget them, as well as robust scheduling capabilities, you can take full advantage of metafields within your store. Modify product, variant, and collection metafields with ease, and make bulk changes using file uploads while having the ability to rewind them in case of errors. Additionally, affordable services are available for implementing metafields to further streamline your operations. This comprehensive suite of tools ensures that your Shopify store not only grows but thrives in a competitive market.

Description

Simple Chat serves as an AI-powered helpdesk tailored for Shopify storefronts. The chatbot efficiently manages live chat and email correspondence, utilizing data from store products, orders, policies, frequently asked questions, custom metafields, and specific merchant guidelines. It is capable of tracking orders, modifying and verifying shipping addresses, canceling transactions, and diligently following up on unresolved issues until they are addressed. All interactions are consolidated into a single inbox within the Shopify admin, allowing staff to intervene whenever necessary. To keep the team informed about escalated matters, alerts are sent via Slack. Additionally, the application provides notifications for back-in-stock items, oversees product subscriptions, and prepares responses for chargebacks related to Shopify Payments. By integrating with ShipHero, users can enhance the context related to warehousing and fulfillment. The pricing model is based on each AI resolution, eliminating monthly and per-seat fees: the Standard plan costs $0.29 for every AI-resolved conversation, while the Premium plan is priced at $0.89, with charges processed through Shopify. Notably, conversations that are taken over by staff incur no additional costs, making the service economical for merchants. This flexible pricing structure encourages users to maximize the benefits of AI assistance without worrying about escalating costs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
Emailable Yes 
Follow Up Boss Yes 
ShipHero No 
Shopify Flow No 
Slack No 
Wufoo Yes 
Zapier Yes 

Integrations

Shopify Yes 
Emailable No 
Follow Up Boss No 
ShipHero Yes 
Shopify Flow Yes 
Slack Yes 
Wufoo No 
Zapier No 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Pricing Details

$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bevy Commerce

Founded

2016

Country

Canada

Website

bevycommerce.com

Vendor Details

Company Name

SA Inc.

Founded

2017

Country

Canada

Website

simple-chat.com

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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