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Description
Whether through SMS, WhatsApp, QR codes, or tablet-based interactions, we offer a comprehensive suite of options. Our services grant exceptional adaptability for both patients and staff to communicate at any time and from any location. We prioritize understanding the needs of your patients, which is why our engagement solutions, both physical and digital, can be tailored to support numerous regional and international languages. BestDoc can be configured to meet your specific requirements: whether you need a stand-alone solution that is not integrated or one that connects seamlessly with your Health Information System (HIS), and whether you are looking to implement it in a few departments or across the entire hospital. Hospitals, regardless of their size, rely on BestDoc to enhance patient experiences and establish new standards in healthcare delivery. Our patient-focused solutions are widely adopted throughout India and also extend their reach to the UAE, providing a global touch to local healthcare needs. By choosing BestDoc, you are ensuring that your institution remains on the cutting edge of patient engagement and satisfaction.
Description
Enhance the connection between your team and patients throughout the entire healthcare process, starting from appointment scheduling and continuing through triage and follow-up. Health Desk elevates the patient access experience, increases revenue, and boosts utilization rates. Dive deeper into our comprehensive Solution Overview. Safety measures are integrated at every interaction point. It is essential to acknowledge the inherent risks associated with telehealth, ensuring that patients, as well as both clinical and non-clinical staff, have access to clear decision-making support before undertaking any potentially hazardous actions. Streamline patient flow and reduce repetitive tasks with our flow tools. The beautifully designed patient and staff workspaces serve as intuitive resources, facilitating the efficient and safe management of all patient requests, from scheduling and triage to referrals and beyond. Training support staff has never been easier, making it a seamless experience for everyone involved. This innovative approach not only promotes better patient outcomes but also fosters a more cohesive healthcare environment.
API Access
Has API
API Access
Has API
Integrations
Active Directory
AdvancedMD
Augnito
Ezetap
Insta
Manorama
Microsoft Dynamics 365
Miracle HIS
Pine Labs
Razorpay
Integrations
Active Directory
AdvancedMD
Augnito
Ezetap
Insta
Manorama
Microsoft Dynamics 365
Miracle HIS
Pine Labs
Razorpay
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BestDoc
Founded
2016
Country
India
Website
www.bestdocapp.com
Vendor Details
Company Name
Keona Health
Country
United States
Website
www.keonahealth.com
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Product Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing