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Description
Belline serves as a cloud-based AI receptionist tailored for small enterprises, managing customer interactions via calls, messages, and appointment bookings. It effectively engages with website chat, voice and video communications, as well as WhatsApp messages, while also providing phone answering services in select regions through forwarded calls from a business line. Utilizing information provided by the business regarding services, pricing, operating hours, and policies, Belle can respond to inquiries and will take messages if it is unable to provide an answer. When linked to a calendar, Belline can determine availability and schedule appointments; if not connected, it gathers booking requests for the team to handle later. A user-friendly dashboard offers conversation summaries and transcripts, and staff members have the ability to step in and manage chats when necessary. Belle is transparent about its AI nature upon request and refrains from dispensing medical, legal, or financial advice. Additionally, Belline integrates seamlessly with Google Calendar, Microsoft Outlook, Apple Calendar, and Calendly, making it versatile for various scheduling needs. It is designed for a diverse range of users, including salons, clinics, dental offices, restaurants, fitness centers, home-service providers, and any other businesses that require appointment scheduling. Furthermore, Belline’s comprehensive features aim to enhance customer engagement while streamlining communication processes for small business owners.
Description
FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Calendly
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Apple Calendar
Yes
Cliniko
No
Fergus
No
Microsoft 365
No
Microsoft Outlook
Yes
ServiceM8
No
Slack
Yes
Integrations
Calendly
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Apple Calendar
No
Cliniko
Yes
Fergus
Yes
Microsoft 365
Yes
Microsoft Outlook
No
ServiceM8
Yes
Slack
No
Pricing Details
$39/month
For US and Global markets, WhatsApp Receptionist is $39/month per location for up to 250 text conversations monthly, shared across WhatsApp and website chat; setup is free and monthly billing can be canceled anytime. Starter is $69/month per location and includes 250 text conversations plus 100 voice minutes or 40 video minutes. Annual billing includes one month free. Prices vary by market and may be shown in local currency.
Free Trial
Yes
Free Version
No
Pricing Details
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Belline Technologies
Founded
2026
Country
United Arab Emirates
Website
belline.ai
Vendor Details
Company Name
Digital Waves
Country
New Zealand
Website
www.firstvoice.co.nz