Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Belcome serves as an online booking and front-desk solution designed for salons, barbershops, spas, and medical spas. It allows clients to conveniently schedule appointments over the internet, while business teams efficiently oversee bookings, staff schedules, client information, and service offerings using a collaborative calendar. The Belcome Pro Android application enhances front-desk operations by facilitating appointment modifications, accommodating walk-ins, managing time-off requests, and keeping track of client notes, waitlists, and promotional offers. Additionally, businesses can easily handle product sales and gift card transactions at checkout, monitor inventory levels, process payments, generate receipts, split gratuities, and analyze sales statistics. Automated email confirmations and reminders are dispatched for bookings, and clients who opt in can receive SMS reminders as well. Role-based access enables owners, managers, receptionists, and service providers to effectively coordinate their daily activities. The service is accessible globally, although the availability of card payment options and text messaging features may vary based on regional support and provider consent. Overall, Belcome streamlines the operational workflow for beauty and wellness establishments, ensuring a seamless experience for both clients and staff.
Description
Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google Calendar
No
Instagram
No
Mycel
No
Pricing Details
$25/month
One location costs $25/month with one team member. Each additional team member costs $9/month, up to $79/month per location. No fee is charged on new clients.
Free Trial
Yes
Free Version
No
Pricing Details
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Design Master Solutions, LLC
Country
United States
Website
www.belcome.app/
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
relaycustomerops.com
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Salon
Appointment Management
No
Booth Rental
No
Client Profiles
No
Employee Management
No
Inventory Management
No
Loyalty Program
No
Multi-Location
No
Payroll Management
No
Point of Sale (POS)
No
Recurring Appointments
No
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No