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Description
An innovative approach to online customer service, sales, and support that doesn't require technical expertise is now available. You can create distinctive digital experiences effortlessly while also facilitating payment processing, appointment scheduling, and feedback collection. This system automatically converts leads into customers, providing all the necessary tools for effective management and communication with your clientele. It offers a variety of ready-made templates to enhance your customer engagement strategy. With a user-friendly drag-and-drop builder, you can easily arrange content, questions, and actions to tailor your approach. Additionally, you can gain valuable insights into customer behavior and patterns to refine your services. Designed for versatility, this solution can be published on any website and is compatible with numerous plugins, making it suitable for almost any website format. It fosters meaningful customer interactions through automated conversations that adapt to individual inputs, ensuring personalized experiences. Furthermore, it includes identity verification features that allow you to confirm customers via IDs, selfies, and signatures. Utilizing cognitive solutions, you can make informed decisions based on conditional logic, while robust reporting and analytics tools enable you to monitor performance and understand customer behavior thoroughly. This system also supports API integration for seamless connectivity with other platforms, enhancing its utility even further.
Description
HelperHat, an AI-powered software for customer service, is designed to help businesses provide affordable and reliable support from their websites. Installing HelperHat onto your website allows your business to provide 24/7 AI-powered support. This ensures that customer inquiries will be handled efficiently, quickly and accurately. HelperHat is available on iOS, Android and the Web. It makes it easy to manage support across all platforms.
Key Features
AI-Powered Live chat: Use advanced AI technology to deliver instant, accurate responses based on content directly from your website or uploaded files.
Easy Integration: Compatible for 99.99% websites, including WordPress. Shopify. Wix. and Squarespace. Add a small piece of code to start.
Real-Time Notifications : Receive instant emails and push notifications whenever a customer asks for a live agent.
Customizable interface: Match the chat bubble colors to your branding.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
Yes
Squarespace
Yes
Wix
Yes
WordPress
Yes
Asana
Yes
Dropbox
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Mailchimp
Yes
PayPal
Yes
Integrations
Shopify
Yes
Squarespace
Yes
Wix
Yes
WordPress
Yes
Asana
No
Dropbox
No
HubSpot CRM
No
HubSpot Customer Platform
No
Mailchimp
No
PayPal
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$20
All our prices are listed in USD
1000 AI Messages Included: Automate your customer support responses.
After 1000 AI Messages: Pay only $5 for every additional 100 AI messages.
Unlimited Live-Agent Messages: Talk to your customers without any worries.
Unlimited Team Members: Grow your team with no "per-seat" fees.
Unlimited Customer Inquiries: Handle unlimited customer support inquiries.
Unlimited Supporting Files: Upload unlimited supporting files for AI learning.
Automated Web Sync: All webpages are automatically synced for AI learning.
AI Analytics: Granular analytics collected from every message & conversation.
Spam Detection: AI automatically flags spam conversations or customers.
Files & Images: Multimodal AI can understand various files and images.
Conversation History: All customers' conversations are automatically saved.
Conversation Categorization: AI automatically categorizes conversations.
CSAT Scores: Customers can rate messages or conversations anonymously.
Instant Notifications: Get instant email alerts and push notifications.
Cross-Platform Support: Manage your account from the Web, iOS and Android.
Accessibility: Works with screen readers and accessibility tools across devices.
High Security: SSL encryption, secure servers, and firewalls keep data safe.
1000 AI Messages Included: Automate your customer support responses.
After 1000 AI Messages: Pay only $5 for every additional 100 AI messages.
Unlimited Live-Agent Messages: Talk to your customers without any worries.
Unlimited Team Members: Grow your team with no "per-seat" fees.
Unlimited Customer Inquiries: Handle unlimited customer support inquiries.
Unlimited Supporting Files: Upload unlimited supporting files for AI learning.
Automated Web Sync: All webpages are automatically synced for AI learning.
AI Analytics: Granular analytics collected from every message & conversation.
Spam Detection: AI automatically flags spam conversations or customers.
Files & Images: Multimodal AI can understand various files and images.
Conversation History: All customers' conversations are automatically saved.
Conversation Categorization: AI automatically categorizes conversations.
CSAT Scores: Customers can rate messages or conversations anonymously.
Instant Notifications: Get instant email alerts and push notifications.
Cross-Platform Support: Manage your account from the Web, iOS and Android.
Accessibility: Works with screen readers and accessibility tools across devices.
High Security: SSL encryption, secure servers, and firewalls keep data safe.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Beingo
Founded
2020
Country
United States
Website
beingo.co
Vendor Details
Company Name
Nunuworks Inc.
Founded
2020
Country
Canada
Website
helperhat.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
No
Live Chat
Canned Responses
No
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
