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Description
Introducing the future of behavioral authentication, the BehavioSec platform is utilized by Fortune 2000 companies worldwide, employing deep authentication techniques to continuously confirm user identities with minimal hassle and an impressive accuracy rate exceeding 99%, even amid millions of users and billions of transactions. Despite organizations pouring substantial resources into defense mechanisms, account takeovers continue to pose a serious threat. Compounding the issue, numerous costly business obstacles, such as manual fraud detection and the loss of customers due to friction, arise from these unsuccessful protective measures. BehavioSec effectively combats account takeovers through its innovative deep authentication method, which leverages behavioral biometrics for verification. This approach seamlessly verifies the individual behind a digital identity without introducing any friction, enabling businesses to fend off fraudsters while significantly lowering expenses. Furthermore, BehavioSec tackles new account fraud through advanced population profiling, harnessing the power of Behavioral Biometrics for enhanced security measures. With these cutting-edge solutions, organizations can not only safeguard their assets but also improve overall operational efficiency.
Description
Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Amazon Web Services (AWS)
ForgeRock
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Kount
NICE Actimize X-Sight
OneSpan Authentication Servers
Integrations
Amazon Connect
Amazon Web Services (AWS)
ForgeRock
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Kount
NICE Actimize X-Sight
OneSpan Authentication Servers
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BehavioSec
Founded
2008
Country
United States
Website
www.behaviosec.com
Vendor Details
Company Name
Pindrop
Founded
2011
Country
United States
Website
www.pindrop.com/solutions/anti-fraud/
Product Features
Authentication
Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On