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Description

Behaf is a commerce platform primarily designed for WhatsApp, catering to Indian direct-to-consumer brands. Through this platform, sellers can upload their products, prices, and various options, then disseminate a storefront link via social media channels like Instagram, enabling customers to explore items, ask queries, and complete their purchases directly on WhatsApp. The AI-driven sales assistant is capable of addressing inquiries related to products and delivery, recommending specific items and bundles, and providing payment links to facilitate transactions. Behaf accommodates both prepaid and cash-on-delivery orders, ensuring COD confirmation occurs prior to shipment, and integrates order management seamlessly with PayU for payments and Shiprocket for logistics, including pick-up, shipping, and tracking services. Furthermore, sellers benefit from a comprehensive dashboard that organizes customer and order data, allowing them to review chat histories and resolve any issues that may arise, particularly those escalated by the AI assistant. This innovative service specifically targets Indian brands that offer tangible goods in sectors such as fashion, jewelry, beauty, wellness, food, and home essentials, especially those aiming to convert social media engagement and messaging interactions into actual sales. By streamlining the shopping experience, Behaf empowers brands to enhance their customer engagement and drive revenue growth.

Description

It's an ideal destination for those looking to simplify their lives or uncover treasures that can revitalize their environment. The experience of parting with unwanted items has never been more rewarding—it's nearly as satisfying as unearthing that perfect new addition to your collection. Our mission is to facilitate this process, connecting countless individuals throughout the U.S. who are eager to buy and sell a vast array of goods. Many of us possess items that are gathering dust, whether they've been unused, barely touched, or simply outgrown; yet, these possessions still hold significant worth. Our dedicated team is constantly exploring innovative solutions to streamline the swapping of goods, which includes convenient at-home pickups, prompt same-day delivery, and a thoughtfully curated selection of items tailored to your taste. Bid farewell to what no longer serves you and welcome an exciting new assortment into your life. When you choose to ship using a Mercari label, we’ll provide you with a printable shipping label via email as soon as your item is sold. Simply print it out and either drop off your package at the nearest location or arrange for a pickup. With Mercari, you can effortlessly sell a wide variety of items from the comfort of your home while enjoying a seamless experience. Embrace the opportunity to declutter and refresh your space like never before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

BuyHub No 
Compliancely No 
Crosslist No 
Label Resizer No 
Nifty No 
PayU Yes 
Quickwork No 
SellHound No 
Seller Ledger No 
Shiprocket Yes 
Vendoo No 
WhatsApp Yes 

Integrations

BuyHub Yes 
Compliancely Yes 
Crosslist Yes 
Label Resizer Yes 
Nifty Yes 
PayU No 
Quickwork Yes 
SellHound Yes 
Seller Ledger Yes 
Shiprocket No 
Vendoo Yes 
WhatsApp No 

Pricing Details

5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Behaf Pvt Ltd

Founded

2024

Country

India

Website

www.behaf.co

Vendor Details

Company Name

Mercari

Founded

2013

Country

Japan

Website

www.mercari.com

Product Features

Product Features

Marketplace

Catalog Management No 
Category Management No 
Fee / Commission Management No 
Order Management No 
Payment Processing No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Vendor Portal No 

Alternatives

No Alternatives

Alternatives