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Description

Beds24 is a powerful and flexible Vacation Rental and Hotel Management Cloud Software to manage bookings, listings, calendars, payments, guest communication and other workflows, all in one secure place. It is ideal for vacation rentals, hotels, B&Bs, hostels, holiday homes, property owners and managers. Beds24 is a preferred and premier channel management partner with Airbnb, Vrbo, Booking.com, Expedia, a connectivity partner with Marriott, Google for Vacation Rentals and Google Hotel Ads.

Description

Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages. Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system. What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered. The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Airbnb
Authorize.Net
Beds24
Breezeway
Duve
GuestTraction
HelloShift
Hostaway
HotelBee
KashFlow
Latenode
Make
Operto Teams
PriceLab
RateBoard
RemoteLock
Vikey
WhatsApp
Whistle Messaging
Zoho Flow

Integrations

Airbnb
Authorize.Net
Beds24
Breezeway
Duve
GuestTraction
HelloShift
Hostaway
HotelBee
KashFlow
Latenode
Make
Operto Teams
PriceLab
RateBoard
RemoteLock
Vikey
WhatsApp
Whistle Messaging
Zoho Flow

Pricing Details

€9.60 per month
Free Trial
Free Version

Pricing Details

€49/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Beds24

Founded

2006

Country

Germany

Website

www.Beds24.com

Vendor Details

Company Name

TheReach.ai

Founded

2023

Country

Spain

Website

www.thereach.ai

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Product Features

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Alternatives

Alternatives

Smoobu Reviews

Smoobu

Smoobu GmbH
Smoobu Reviews

Smoobu

Smoobu GmbH