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Description
BatchDialer is a comprehensive outbound dialer solution that empowers businesses to enhance efficiency and productivity. With its powerful features like multi-line dialing, call recording & forwarding, IVR, and customizable agent scripts, BatchDialer enables sales, marketing, and BPO teams to effectively engage their target audience and achieve their goals. Our unique offerings, including phone number reputation monitoring, rapid-fire dialing mode, property details in-view, and included phone numbers, give businesses a competitive edge. By streamlining campaign management, ensuring regulatory compliance, and providing valuable insights and tools, BatchDialer optimizes telecommunications efforts, maximizes productivity, and fosters meaningful connections with customers.
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Description
The SpitFire Enterprise Predictive Dialer is a comprehensive software solution designed for managing blended inbound and outbound call center operations, featuring an unlimited number of lines and an intuitive interface that is both user-friendly and cost-effective. This robust enterprise system includes six distinct dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. With a pre-loaded database of phone numbers, SEP efficiently initiates outbound calls and seamlessly connects answered calls to available agents, optimizing performance. Furthermore, the system meticulously tracks call center activity and call durations, dynamically adjusting the dialing rate to reduce idle time for agents, thereby enhancing productivity and overall efficiency in call management. Such features make the SEP an invaluable tool for any organization looking to streamline its calling processes and maximize agent utilization.
API Access
Has API
API Access
Has API
Integrations
Zoho CRM
Act!
ActiveCampaign
BatchLeads
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Intercom
Mailchimp
Pipedrive
Integrations
Zoho CRM
Act!
ActiveCampaign
BatchLeads
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Intercom
Mailchimp
Pipedrive
Pricing Details
$118 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BatchService
Founded
2018
Country
United States
Website
batchdialer.com
Vendor Details
Company Name
OPC Marketing
Founded
2001
Country
United States
Website
www.spitfiredialers.com
Product Features
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management