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Description
BarbrFlow serves as an intelligent receptionist and appointment management solution tailored for businesses in the hair and beauty sector, such as hair salons, barbershops, nail salons, beauty studios, makeup artists, and tattoo parlors. By integrating with a business's WhatsApp number, it effectively addresses common inquiries, verifies current availability, and facilitates the booking, modification, or cancellation of appointments using pre-set services, staff schedules, pricing, and policies. Additionally, it offers features like appointment reminders, optional deposits through platforms like Mollie or Stripe, group bookings, waitlists for open slots, and consent-based communication with past clients. A comprehensive web dashboard allows business owners to access calendar details, customer profiles, and team information, including insights on occupancy rates, revenue figures, and no-show incidents. Staff members can also review previous conversations and step in to assist when a request requires personal attention. Furthermore, an Android application enhances accessibility by allowing users to manage appointments, check payment statuses, and monitor waitlists on the go. This combination of services not only streamlines operations but also elevates the customer experience, making appointment management more efficient than ever.
Description
Hostly serves as a virtual AI receptionist and chat feature designed specifically for business websites. To integrate it, businesses need to insert a simple script snippet and provide relevant details about their offerings, operational hours, and pricing. Visitors to the website can engage in a chat, asking questions that the assistant addresses based on the business profile. When appointment scheduling is activated, it can suggest available times from Hostly’s calendar or a linked Beauty Calendar. Businesses can also opt to collect either deposits or complete payments through Stripe. The platform includes an inbox that allows staff to monitor conversations, take control of a chat thread, or return it to the AI when necessary. Tailored for small enterprises and services like salons, clinics, eateries, and retail shops, Hostly enhances customer interaction. Additionally, an optional WhatsApp button allows direct communication through the business’s WhatsApp for human replies, while Hostly’s AI refrains from engaging via WhatsApp or handling phone calls. This dual approach ensures that customers receive prompt assistance while allowing human staff to intervene when needed.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Pricing Details
€249/month per business
Free Trial
Yes
Free Version
No
Pricing Details
€29.90/month
Monthly plans: Counter €29.90 (600 conversations and 1,800 AI replies), Reception €49.90 (1,200 conversations and 3,600 replies), Hall €99.90 (3,000 conversations and 9,000 replies), and Headquarters €200 (7,000 conversations and 21,000 replies); prices are per month and exclude VAT. Pay-as-you-go is €10 for 500 AI replies, including VAT, with no subscription. Optional booking deposits incur a 1% Hostly platform fee; Stripe fees are separate.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Core Haven Labs
Country
Netherlands
Website
barbrflow.com/en
Vendor Details
Company Name
Icaro Nutrition
Country
Spain
Website
hostly.org.es
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Salon
Appointment Management
No
Booth Rental
No
Client Profiles
No
Employee Management
No
Inventory Management
No
Loyalty Program
No
Multi-Location
No
Payroll Management
No
Point of Sale (POS)
No
Recurring Appointments
No