Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
Bandicam is a user-friendly screen recording application designed for Windows, capable of capturing any activity on your computer screen in high-definition video format. This software enables users to record specific sections of the screen or capture video games that utilize DirectX, OpenGL, or Vulkan graphics technologies. With Bandicam, you can achieve a high compression ratio while maintaining the original video's quality, outpacing other similar screen capture tools in terms of performance. It is a free solution that simplifies the process of recording your PC screen for various purposes, including video tutorials, thanks to its diverse features like audio recording, webcam overlay, real-time drawing, scheduled recording, and the ability to record for extended periods, up to 24 hours. Additionally, Bandicam supports recording from external video sources, allowing you to capture footage from devices like webcams, gaming consoles such as Xbox and PlayStation, smartphones, and IPTV. This versatility makes Bandicam an excellent choice for content creators looking to produce high-quality recordings with ease.
Description
Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall.
With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Zendesk
No
Pricing Details
$39 one-time fee
Free Trial
Yes
Free Version
No
Pricing Details
$19 per agent/per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bandicam Company
Founded
2017
Country
South Korea
Website
www.bandicam.com
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Product Features
Screen Recording
Annotations / Drawing
Yes
Audio Capture
Yes
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
Yes
Screen Capture
Yes
Speech-to-Text
No
Video Editing
No
YouTube Uploading
Yes