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Description

Backup Radar is a leader in backup monitoring, compliance, and reporting. Their end-to-end automation software is a revolutionary tool that can reduce data loss and improve process efficiency. It also allows for greater visibility across all backup platforms. Real-time backups can be spotted and corrected. Integrate with your favorite MSP platforms, including RMM, PSA, and other productivity tools. Intelligent automation allows you to streamline your workflows and policies. Features - Uncover hung backup job with no-results view Monitor your backups using customizable dashboards and views in Backup Radar portal - Allows you to group, auto-append, and auto-close tickets. This ensures that you are only notified with actionable information Compliance reports for clients that are regulated - Monthly and weekly reporting to track trends in backup errors

Description

ScalePad Backup Radar offers an automated, cloud-based solution for backup monitoring and reporting, tailored for managed service providers. This tool aggregates backup statuses from over 300 integrations, including primary RMM, PSA, and backup systems, across servers, workstations, virtual machines, and NAS devices, all displayed in a customizable dashboard. It identifies vulnerabilities, facilitates trend analysis, and prioritizes actionable alerts by utilizing an intelligent ticketing system that organizes, appends, and automatically closes notifications to minimize distractions. Additionally, Backup Radar provides customizable, color-coded reports that can be scheduled flexibly and integrated within ScalePad’s Lifecycle Manager for coherent insights for clients. Compliant with SOC 2 Type II and ISO 27001 cybersecurity standards, the platform also features seamless API-driven integrations with PSA ticketing systems, allowing for the automation of incident workflows and the upkeep of compliance. This comprehensive solution is designed to enhance efficiency while ensuring that managed service providers can deliver consistent and reliable backup services.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
Axcient DRaaS Yes 
BrightGauge Yes 
ConnectWise PSA Yes 
Datto RMM Yes 
IT Glue Yes 
Kaseya BMS Yes 
ScalePad Lifecycle Manager Yes 
ServiceNow Yes 
SkyKick Yes 
Comet No 
Comet Backup Yes 
IBM Cloud Veeam No 
MSP360 Connect No 
MyGlue Yes 
N-able MSP Manager Yes 
N-able N‑central No 
StorageCraft Cloud Backup No 
Syncro No 

Integrations

Autotask PSA Yes 
Axcient DRaaS Yes 
BrightGauge Yes 
ConnectWise PSA Yes 
Datto RMM Yes 
IT Glue Yes 
Kaseya BMS Yes 
ScalePad Lifecycle Manager Yes 
ServiceNow Yes 
SkyKick Yes 
Comet Yes 
Comet Backup No 
IBM Cloud Veeam Yes 
MSP360 Connect Yes 
MyGlue No 
N-able MSP Manager No 
N-able N‑central Yes 
StorageCraft Cloud Backup Yes 
Syncro Yes 

Pricing Details

$129 per month
Discount available for annual and multi-year plans
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Backup Radar

Founded

2015

Country

Louisiana

Website

www.backupradar.com

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/backup-radar/

Product Features

Backup

Backup Log Yes 
Backup Scheduling No 
Cloud Backup No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Data Center Backup

Continuous Data Protection No 
Deduplication No 
Encryption No 
File Archival No 
File Compression No 
Platform Agnostic No 
Regular Snapshots No 
Reporting / Analytics Yes 

Database Backup

Automatic Backup No 
Backup Locations Yes 
Backup Scope Settings No 
Differential Backup No 
Filegroup Backup No 
Full Backup No 
Incremental Backup No 
Manual Backup Yes 
Multiple Backups Yes 

IT Alerting

Alert Noise Reduction Yes 
Alert Routing Yes 
Dynamic Notifications Yes 
Enriched Incident Context No 
Escalation Policies Yes 
Incident History Audit Yes 
Multi-User Alerting Yes 
Multiple Alert Types Yes 
On-Call Management No 
Rich HTML Email Notifications No 

IT Management

Capacity Monitoring No 
Compliance Management Yes 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring Yes 
Inventory Management No 
Patch Management No 
Policy-based Automation No 
Remote Monitoring No 
Reporting / Analytics Yes 
Risk Analysis Yes 
Server Monitoring No 
Service Configuration Management No 

Product Features

Backup

Backup Log No 
Backup Scheduling No 
Cloud Backup No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Server Backup

Backup Scheduling No 
Bare-Metal Restore No 
Compression No 
Continuous Backup No 
Differential Backup No 
Disaster Recovery No 
Encryption No 
Incremental Backup No 
VM Backup No 

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