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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Consolidate information from various sources, streamline it through automation, and align it with different necessary templates. Speed up the activation process of product data within online catalogs to enhance operational efficiency. Gain profound insights into the quality of your data files and uncover areas where enhancements can be made. Monitor the entire progression of data files from the initial request stage to complete transformation. Our platform leverages an array of methodologies, such as machine learning, programmatic automation, and natural language processing, to facilitate your product data transformation process, minimizing obstacles and fostering effective teamwork. Transition your data team's role from being merely reactive and tactical to becoming strategic and proactive in their approach. This platform empowers these teams to vastly improve their monthly processing capacity for suppliers and SKUs. BackboneAI employs sophisticated cognitive automation and natural language processing to tackle one of the most challenging technical obstacles faced in enterprise automation, ensuring a seamless integration of technology and data management. Ultimately, this innovation not only enhances efficiency but also drives significant value for organizations looking to optimize their data handling processes.

Description

ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alexa
Oracle E-Business Suite
WhatsApp

Integrations

Alexa
Oracle E-Business Suite
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BackboneAI

Founded

2019

Country

United States

Website

www.backbone.ai/

Vendor Details

Company Name

Path Infotech

Country

India

Website

www.servitiumcrm.com

Product Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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Alternatives

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