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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Backbase built the AI-native Banking OS. It turns fragmented banking operations into a Unified Frontline across digital channels and back-office operations. Digital Banking creates the interface; Agentic Banking resolves the work. The Banking OS powers both. Agentic Banking moves customer and employee intent into governed action and resolution. Conversational Banking moves interactions from intent to resolution across chat and voice channels. Banks can modernize progressively above existing systems without rip-and-replace. The result is a stronger customer experience and sharper operational execution.

Description

We partner with innovative organizations to create customer-centric digital banking solutions from the ground up. The focus isn't solely on the technology employed to serve your clientele; rather, it's about leveraging that technology to ensure customers feel valued and prioritized. Our mission centers on making banking more convenient, simpler, accessible, and rewarding for users. Our unique digital banking infrastructure, known as fOS, empowers you to achieve these goals. The success of our current clients and the numerous accolades we've received stand as testaments to our effectiveness. Fidor offers the comprehensive expertise necessary to turn your digital banking vision into reality. We engage in a thorough process of thinking, designing, testing, building, and launching. Our cutting-edge digital banking platform, fidorOS (fOS), encompasses all essential banking functionalities, including onboarding, card and account management, credit products, and analytics, all within a single, unified platform. As a pioneer in adopting Open Banking principles and API integration, we have developed the fidorOS platform to be significantly advanced compared to conventional solutions. This approach not only enhances flexibility but also ensures a seamlessly integrated banking experience for users.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Alacriti Yes 
Apiax Yes 
Euronovate Yes 
Fastfill Yes 
IDmission Yes 
IDnow No 
Ravio Yes 
SavvyMoney Yes 
Shake Yes 
Unblu Yes 
Xentral No 

Integrations

Alacriti No 
Apiax No 
Euronovate No 
Fastfill No 
IDmission No 
IDnow Yes 
Ravio No 
SavvyMoney No 
Shake No 
Unblu No 
Xentral Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Backbase

Founded

2003

Country

Netherlands

Website

www.backbase.com

Vendor Details

Company Name

Fidor Solutions

Founded

2007

Country

Germany

Website

www.fidor.com

Product Features

Mobile Banking

Bill Payment No 
Biometric No 
Cash Management No 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet No 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking No 
Transaction Monitoring No 
Voice Banking No 

Online Banking

Brokerage No 
Cash Management Yes 
Chat / Messaging Yes 
Credit Card Management Yes 
Electronic Statements No 
Fraud Detection No 
Loan Management Yes 
Marketing Automation Yes 
Retail Banking Yes 
Single Sign On No 
Transaction Monitoring Yes 

Product Features

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

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