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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Backbase built the AI-native Banking OS. It turns fragmented banking operations into a Unified Frontline across digital channels and back-office operations. Digital Banking creates the interface; Agentic Banking resolves the work. The Banking OS powers both. Agentic Banking moves customer and employee intent into governed action and resolution. Conversational Banking moves interactions from intent to resolution across chat and voice channels. Banks can modernize progressively above existing systems without rip-and-replace. The result is a stronger customer experience and sharper operational execution.

Description

CFG offers a comprehensive range of products that enable clients of banks and financial institutions to oversee their accounts and explore additional services remotely through either computers or mobile devices. Additionally, it features a successful AI-driven Financial Chatbot that effectively manages over 500 typical banking inquiries and tasks since its introduction. The platform also equips financial entities with innovative delivery channels for their offerings, significantly lowering operational costs while ensuring high availability and security. Designed with a mobile-first approach, it is customizable to reflect corporate branding and adheres to all international security regulations. Companies benefit from an administrative user system that allows them to define access policies for their platforms. Furthermore, additional users can be classified into operational roles, authorizers, or read-only, which helps maintain comprehensive control over transactions. Each user is granted individualized access with the ability to set specific transactional limits per account, ensuring tailored security and operational efficiency. This robust framework ultimately enhances the client experience while optimizing business processes for financial institutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alacriti Yes 
Apiax Yes 
Euronovate Yes 
Fastfill Yes 
Flawnter No 
IDmission Yes 
Ravio Yes 
SavvyMoney Yes 
Shake Yes 
Unblu Yes 

Integrations

Alacriti No 
Apiax No 
Euronovate No 
Fastfill No 
Flawnter Yes 
IDmission No 
Ravio No 
SavvyMoney No 
Shake No 
Unblu No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Backbase

Founded

2003

Country

Netherlands

Website

www.backbase.com

Vendor Details

Company Name

Ladonware

Country

United States

Website

es.ladonware.com/cfg

Product Features

Mobile Banking

Bill Payment No 
Biometric No 
Cash Management No 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet No 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking No 
Transaction Monitoring No 
Voice Banking No 

Online Banking

Brokerage No 
Cash Management Yes 
Chat / Messaging Yes 
Credit Card Management Yes 
Electronic Statements No 
Fraud Detection No 
Loan Management Yes 
Marketing Automation Yes 
Retail Banking Yes 
Single Sign On No 
Transaction Monitoring Yes 

Product Features

Mobile Banking

Bill Payment Yes 
Biometric Yes 
Cash Management No 
Chat / Messaging No 
Cross Selling Functionality Yes 
Digital Wallet No 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking No 
Transaction Monitoring Yes 
Voice Banking No 

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management Yes 
Electronic Statements Yes 
Fraud Detection Yes 
Loan Management No 
Marketing Automation Yes 
Retail Banking Yes 
Single Sign On Yes 
Transaction Monitoring Yes 

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