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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Backbase built the AI-native Banking OS. It turns fragmented banking operations into a Unified Frontline across digital channels and back-office operations. Digital Banking creates the interface; Agentic Banking resolves the work. The Banking OS powers both. Agentic Banking moves customer and employee intent into governed action and resolution. Conversational Banking moves interactions from intent to resolution across chat and voice channels. Banks can modernize progressively above existing systems without rip-and-replace. The result is a stronger customer experience and sharper operational execution.

Description

Our all-encompassing approach to digital transformation revolutionizes the banking experience. Digital Banking stands out as the premier intelligent engagement platform for both banking and payments, offering actionable insights and expedited onboarding processes. By integrating diverse data sources throughout your organization, you can provide insights that truly reflect your customers’ preferences and requirements. This cloud-native platform, enhanced with built-in intelligence, is constructed upon a modular microservices architecture tailored specifically for the banking sector. Delve into the platform's technological features to discover more about its capabilities. It supports a wide array of services, such as remote deposit capture, business bill pay, and effortless sign-on, among others. Moreover, it fosters a quicker payments ecosystem with real-time payment processing, same-day ACH transactions, and integrated fraud defense mechanisms, ensuring a secure and efficient banking experience for all users. As the financial landscape evolves, our platform is designed to adapt and meet the changing needs of customers and institutions alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alacriti Yes 
Apiax Yes 
Bottomline Secure Payments No 
CoreConnect Foundation No 
Euronovate Yes 
Fastfill Yes 
IDmission Yes 
Kinective Bridge No 
Ninth Wave No 
OfficeRnD Hybrid No 
Plaid No 
Ravio Yes 
SavvyMoney Yes 
Shake Yes 
Terra No 
Unblu Yes 

Integrations

Alacriti No 
Apiax No 
Bottomline Secure Payments Yes 
CoreConnect Foundation Yes 
Euronovate No 
Fastfill No 
IDmission No 
Kinective Bridge Yes 
Ninth Wave Yes 
OfficeRnD Hybrid Yes 
Plaid Yes 
Ravio No 
SavvyMoney No 
Shake No 
Terra Yes 
Unblu No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Backbase

Founded

2003

Country

Netherlands

Website

www.backbase.com

Vendor Details

Company Name

Bottomline Technologies

Founded

1989

Country

United States

Website

www.bottomline.com

Product Features

Mobile Banking

Bill Payment No 
Biometric No 
Cash Management No 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet No 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking No 
Transaction Monitoring No 
Voice Banking No 

Online Banking

Brokerage No 
Cash Management Yes 
Chat / Messaging Yes 
Credit Card Management Yes 
Electronic Statements No 
Fraud Detection No 
Loan Management Yes 
Marketing Automation Yes 
Retail Banking Yes 
Single Sign On No 
Transaction Monitoring Yes 

Product Features

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection Yes 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On Yes 
Transaction Monitoring Yes 

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