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Average Ratings 0 Ratings
Description
Backbase presents an innovative Engagement Banking Platform that facilitates the gradual modernization of key customer journeys and the re-engineering of business processes centered on customer needs. This platform empowers financial institutions to liberate themselves from outdated IT infrastructures and transition to a cutting-edge engagement banking solution. By allowing banks to incrementally dismantle or replace fragmented legacy systems, they can create a cohesive customer engagement orchestration framework. This transformation not only focuses on enhancing vital customer interactions across various channels but also breaks down operational silos, thereby equipping both customers and front-line staff with the tools they need to thrive in a competitive landscape. As a result, banks can deliver a seamless and integrated banking experience that aligns with modern consumer expectations.
Description
Our all-encompassing approach to digital transformation revolutionizes the banking experience. Digital Banking stands out as the premier intelligent engagement platform for both banking and payments, offering actionable insights and expedited onboarding processes. By integrating diverse data sources throughout your organization, you can provide insights that truly reflect your customers’ preferences and requirements. This cloud-native platform, enhanced with built-in intelligence, is constructed upon a modular microservices architecture tailored specifically for the banking sector. Delve into the platform's technological features to discover more about its capabilities. It supports a wide array of services, such as remote deposit capture, business bill pay, and effortless sign-on, among others. Moreover, it fosters a quicker payments ecosystem with real-time payment processing, same-day ACH transactions, and integrated fraud defense mechanisms, ensuring a secure and efficient banking experience for all users. As the financial landscape evolves, our platform is designed to adapt and meet the changing needs of customers and institutions alike.
API Access
Has API
API Access
Has API
Integrations
Alacriti
Apiax
Bottomline Secure Payments
CoreConnect Foundation
Euronovate
Fastfill
IDmission
Kinective Bridge
Ninth Wave
OfficeRnD Hybrid
Integrations
Alacriti
Apiax
Bottomline Secure Payments
CoreConnect Foundation
Euronovate
Fastfill
IDmission
Kinective Bridge
Ninth Wave
OfficeRnD Hybrid
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Backbase
Founded
2003
Country
Netherlands
Website
www.backbase.com
Vendor Details
Company Name
Bottomline Technologies
Founded
1989
Country
United States
Website
www.bottomline.com
Product Features
Mobile Banking
Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring
Product Features
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring