Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BMC Helix iPaaS, an advanced integration platform as a service powered by Jitterbit, facilitates a wide array of integrations between BMC products and third-party applications and data sources. The platform is equipped with features such as an intuitive user interface, graphical mapping tools, transformation capabilities, routing functionalities, orchestration, and operational monitoring and management, among others. This integration solution, backed by our collaboration with Jitterbit—an acknowledged leader in the iPaaS industry—is specifically crafted to assist organizations in connecting BMC Helix products to various prominent external solutions and sources. Organizations can take advantage of the extensive collection of out-of-the-box connectors, which significantly simplifies and accelerates the integration process across SaaS and cloud applications, ultimately leading to quicker realization of benefits and increased efficiency in integration initiatives. Additionally, the BMC Helix iPaaS supports the large-scale ingestion of events and metrics, making it ideal for AIOps applications, thereby enhancing operational capabilities for businesses. This comprehensive approach not only streamlines integrations but also empowers enterprises to adapt swiftly to changing technological landscapes.

Description

Helix leverages conversational data collection to interact with guests during their entire stay, collecting valuable insights while ensuring a seamless, contactless communication experience. Tailored for frontline personnel, Helix efficiently categorizes feedback and inquiries by sentiment and topic, prioritizing urgent matters that need quick resolution. This allows your team to collaborate in real-time, addressing guest needs promptly while they are still on-site. With various notification options, task delegation, and SMS-based teamwork features, Helix streamlines the entire process from check-in to check-out. By automating these interactions, Helix empowers you to concentrate on essential tasks such as promoting additional services, encouraging positive reviews, and enhancing transient occupancy rates. Ultimately, this innovative solution not only enriches the guest experience but also drives operational efficiency for hospitality staff.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Jira
Salesforce
ServiceNow

Integrations

Jira
Salesforce
ServiceNow

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BMC Software

Founded

1980

Country

United States

Website

www.bmc.com/documents/datasheets/bmc-helix-ipaas.html

Vendor Details

Company Name

MicroMetrics

Founded

2013

Country

Canada

Website

micrometrics.com/hospitality/

Product Features

iPaaS

AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Burq.io Reviews

Burq.io

Folio3

Alternatives

Unitrends Helix Reviews

Unitrends Helix

Unitrends
Frends iPaaS Reviews

Frends iPaaS

Frends Technology
SysAid Reviews

SysAid

SysAid Technologies
TeamDynamix iPaaS Reviews

TeamDynamix iPaaS

TeamDynamix
HubBroker IPaaS Reviews

HubBroker IPaaS

HubBroker
Yordas Helix Reviews

Yordas Helix

Yordas Group