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Description
BMC Helix Network Management is a network observability and management platform built to help enterprises optimize performance and diagnose issues faster. The solution, formerly known as Netreo, gives teams visibility into network performance, bandwidth usage, interface status, incidents, and service health. It helps simplify network administration through automation, customization, integrations, automated device onboarding, and configuration management. Teams can use personalized dashboards and reports to improve data accuracy, operational efficiency, business continuity, and customer experience. BMC Helix Network Management also includes self-tuning features and automated recommendations that help network teams identify targeted optimization opportunities. The platform can send network incidents into BMC Helix, where network data can be correlated with other IT data for broader operational visibility. Its intelligent alerting capabilities use anomaly detection to suppress false positives and identify the true source of network problems. Automated service re-testing, incident correlation, root cause analysis, and issue resolution workflows help reduce alert fatigue and shorten MTTR. By combining observability, diagnostics, automation, dashboards, anomaly detection, and BMC Helix integration, BMC Helix Network Management helps IT teams manage complex networks with greater speed and control.
Description
An innovative solution designed for forward-thinking companies, Helix operates at a staggering speed that is 300 times faster than its competitors, making it unmatched in performance. This remarkable speed empowers users by allowing complete customization through an intuitive interface. Moreover, it transforms the often tedious task of government pricing into an engaging experience. With Helix, gone are the days of waiting for lengthy calculations; time is indeed money. By leveraging cutting-edge cloud computing technologies, we aim to eliminate the inefficiencies that result in significant financial losses across the industry. Now, a single calculation can be completed in just 60 seconds, a stark contrast to the 3 hours or 10,800 seconds that competitors require. Tasks that once demanded an entire night can now be achieved in the time it takes to enjoy a quick coffee break. Furthermore, our Best Price results feature detailed drill-downs to swiftly uncover adjudication errors, while our integrated analytics and data visualizations provide tailored views that help users pinpoint anomalies and outliers efficiently. The combination of speed and user-centric design makes Helix an invaluable asset for any business seeking to optimize their pricing strategies.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/network-management.html
Vendor Details
Company Name
Riparian
Country
United States
Website
www.riparian.com/helix
Product Features
Network Automation
Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
