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Average Ratings 0 Ratings

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ease
features
design
support

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Description

BMC Helix Network Management is a network observability and management platform built to help enterprises optimize performance and diagnose issues faster. The solution, formerly known as Netreo, gives teams visibility into network performance, bandwidth usage, interface status, incidents, and service health. It helps simplify network administration through automation, customization, integrations, automated device onboarding, and configuration management. Teams can use personalized dashboards and reports to improve data accuracy, operational efficiency, business continuity, and customer experience. BMC Helix Network Management also includes self-tuning features and automated recommendations that help network teams identify targeted optimization opportunities. The platform can send network incidents into BMC Helix, where network data can be correlated with other IT data for broader operational visibility. Its intelligent alerting capabilities use anomaly detection to suppress false positives and identify the true source of network problems. Automated service re-testing, incident correlation, root cause analysis, and issue resolution workflows help reduce alert fatigue and shorten MTTR. By combining observability, diagnostics, automation, dashboards, anomaly detection, and BMC Helix integration, BMC Helix Network Management helps IT teams manage complex networks with greater speed and control.

Description

Mist AI, an essential component of Juniper’s AI-Native Networking Platform, employs a blend of artificial intelligence, machine learning, and data science methodologies to enhance user experiences and streamline operations across various domains such as wireless access, wired access, SD-WAN, WAN Edge, data centers, and security. It gathers data from a wide array of sources, including Juniper Mist Access Points, Switches, Session Smart Routers, WAN Edge Routers, and Firewalls, enabling comprehensive visibility into user experiences. By working synergistically with Mist AI, these devices facilitate the optimization of user experiences from client to cloud, encompassing automated event correlation, root cause analysis, Self-Driving Network functionalities, network assurance, proactive anomaly detection, and much more. Furthermore, Juniper utilizes Mist AI to enhance its next-generation customer support. At the core of this initiative is Marvis, the first AI-driven virtual network assistant in the industry, which offers deep insights and assistance to IT personnel while continuously learning to improve its service. Ultimately, Mist AI represents a significant advancement in network management technology, poised to transform how organizations handle their networking challenges.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AiRISTA
Juniper Advanced Threat Protection
Juniper Cloud Workload Protection
Juniper SASE
Juniper SD-WAN
Juniper Secure Edge
Juniper Session Smart Router
Marvis Virtual Network Assistant
Motileo
vSRX Virtual Firewall

Integrations

AiRISTA
Juniper Advanced Threat Protection
Juniper Cloud Workload Protection
Juniper SASE
Juniper SD-WAN
Juniper Secure Edge
Juniper Session Smart Router
Marvis Virtual Network Assistant
Motileo
vSRX Virtual Firewall

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/network-management.html

Vendor Details

Company Name

Juniper Mist AI

Founded

1996

Country

United States

Website

www.juniper.net/us/en/products/mist-ai.html

Product Features

Network Automation

Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Network Automation

Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments

Alternatives

Alternatives

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